Production Application Support Engineer

LUXOFT MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Luxoft Malaysia Sdn Bhd is seeking an Application Support Engineer for treasury production support. The role covers L1 technical and functional support, environment monitoring, and EOD batch coordination in a 24x7 setup.

Experience with Murex, Unix scripting, and strong communication are essential. Flexibility for shift work, including weekends, is required for ongoing production stability.

Qualifications

• 3+ years of working experience in production treasury application support.
• Experience in providing L1 application technical and functional support.
• Knowledge of Murex and trade life cycle.
• Experience with Unix and Shell scripting.
• Flexibility to work shifts and weekends.
• Strong written and verbal communication skills.

Responsibilities

• Provide Treasury application BAU 24x7 support.
• L1 application technical and functional support in production treasury environment.
• Production support experience in Murex application.
• Monitor and resolve issues in online trade booking applications.
• Manage environment, EOD batch support, and liaise with end users.

Skills

L1 support

Murex

Unix shell

Shift work

Communication

Team collaboration

Job description

Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank.

Key responsibilities

Treasury application BAU 24*7 support

L1 application technical and functional support in production treasury application support environment

Production support experience in Murex application

Monitoring and issue resolution of Online trade booking applications

Resolving technical services related issues, environment management and EOD batch support in morning or night or weekend shifts

Managing and regular interaction with the application end users and stakeholders management

About you

3+ years of working experience; preferably in production treasury application support environment

Experience in providing L1 application technical and functional support

Control M experience

Excellent team collaboration

Excellent written and verbal communication skills

Flexible in working in shift timings (including all shifts) and over weekends

Prior Murex experience

Understanding of trade life cycle in Murex application

Knowledge on Unix and Shell scripting

What can I earn as an Application Support Engineer