Product Specialist SPM

Smith+Nephew; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

Join a leading company as a Product Specialist in Johor, Malaysia. This role involves ensuring the availability and accuracy of surgical instruments, preparing operating rooms, and collaborating with surgical teams. Candidates should have 3-5 years of experience in operating rooms and possess technical and soft skills to support patient outcomes effectively.

Benefits

Generous annual bonus

Flexible vacation and time off

Private health and dental plans

Hybrid working model

Hands-on training and mentorship

Qualifications

• Minimum of 3-5 years of experience in the operating room.
• Knowledge of clinical segments/product platforms preferred.

Responsibilities

• Prepare operating rooms and handle instruments for surgical procedures.
• Ensure equipment availability and follow aseptic protocols.
• Document and report on equipment usage before and after surgery.

Skills

Technical knowledge

Soft skills

Job description

Product Specialist based in Johor

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

The Product Specialist, or Surgical Instruments Specialist, provides crucial support in surgical procedures by preparing operating rooms, handling instruments, and ensuring equipment availability. They manage sterile instrumentation, follow strict protocols for aseptic conditions, and collaborate effectively with the surgical team.

Additionally, the Product Specialist contributes to equipment setup and maintenance, is trained for emergency response, stays updated on medical advancements, and exhibits precision and attention to detail to improve patient outcomes.

What will you be doing?

• Attend assigned hospital at least one hour prior to each surgery.
• Ensure availability and accurate setup of Smith & Nephew products and instruments.
• Place accurate products in the operating room to avoid unnecessary exits during surgery.
• Check sterilization and working order of company's products before surgery.
• Follow assigned hospital's scrub policy for surgical preparation.
• Count and document Smith & Nephew instruments and materials before and after surgery.
• Understand accurate handling and use of all company's products and instruments.
• Clean and organize company's instruments after each use, ensuring accurate return to logistics partner.
• Inspect instruments and returned products for damage and report promptly.
• Complete UID form with confirmed pricing for billing purposes.
• Report surgeon and hospital's usage of Smith & Nephew products.
• Provide feedback on Smith & Nephew products and competitors.
• Act responsibly to ensure personal and company safety.
• Align with workplace safety, health, and security policies.
• Perform any other duties assigned within the role as needed.

What will you need to be successful?

Success in the role will require a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:

• Minimum of 3-5 years of experience in the operating room (OT).
• Knowledge of clinical segments/product platforms is preferred.

You. Unlimited.

We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Growing on Diversity. Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/).
• Your Future: Generous annual bonus and pension schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and more.
• Flexibility: Hybrid Working Model (for most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.

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