Product Specialist (Nutritionist / Dietitian)

DSWISS SDN. BHD.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic health supplement and skincare company is seeking an experienced sales and customer relations professional. The ideal candidate will have a background in relevant fields and demonstrate strong communication and negotiation skills. This role involves conducting market research, providing nutritional consultations, and collaborating with product development teams to ensure customer satisfaction and business growth.

Qualifications

• Minimum 2 years experience in Health Supplement/Skin Care industry.
• Proficiency in English, Mandarin & Bahasa advantageous.
• Possess own transport and willing to travel occasionally.

Responsibilities

• Conduct market research to identify customer needs.
• Provide nutritional consultation and product recommendations.
• Monitor product performance and customer feedback.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Presentation skills

Education

Diploma or Degree in Pharmacy, Nutrition & Dietetic, Food Technology, Food Science, Biochemistry, Nutritionist, Biomedicine

Job description

• Conduct market research to identify customer needs and preferences related to products
• Listening to customer requirements and presenting appropriately to make a sale
• Provide nutritional consultation and product recommendations to customers
• Provide nutritional advice and promoting awareness on healthy diet and lifestyle to the customer
• Work with product development teams to develop supplement/skincare products that meet customer needs and preferences
• Collaborate with cross-functional teams, including marketing, operations, and finance, to ensure that product development projects are aligned
• Responding, maintaining and developing relationships with existing customers in person and via Facebook personal messaging, WeChat, telephone calls and emails
• Monitor and analyze product performance, customer feedback, and market trends
• Contact and arrange meetings with potential customers to prospect for new business
• Acting as a contact between the company and its existing and potential markets
• Negotiating the terms of an agreement and closing sales
• Gathering market and customer information
• Representing company at trade exhibitions, events and demonstrations
• Negotiating on price, costs, delivery and specifications with clients
• Advising on forthcoming product developments and discussing special promotions
• Checking the quantities of goods in stock
• Actively participate in department’s strategic planning activities in relation to the overall company direction
• Recording sales and order information and reporting to the Chief Executive Officer
• Reviewing own sales performance, aiming to meet or exceed targets
• Feeding future buy trends back to employer
• Lead the development of product training programs for internal team and customers
• Sharing best practice with colleagues
• Working closely with marketing department

Job Requirement:

• Candidate must possess at least Diploma or Degree in Pharmacy, Nutrition & Dietetic, Food Technology, Food Science, Biochemistry, Nutritionist, Biomedicine or any related discipline
• Candidate must possessed at least 2 years working experience in the Health Supplement / Skin Care industry
• Required language(s): English, Mandarin & Bahasa
• Candidate who excellent in speak, read and write in Mandarin will be an advantage
• Good interpersonal, highly self-motivated, communication and negotiation skills
• Excellent communication and presentation skills
• Experience in trade or consumer
• Possess own transport and prepare to travel occasionally

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Pharmaceuticals, Biotechnology & Medical 11-50 employees

DSwiss was founded in 2011. Our mission is to have a beautiful life that begins with good health.

Our products are made from ingredients with no side effects, therefore yielding good results and widely regarded as a brand with products that revitalize the body and rejuvenate the mind. We continuously conduct extensive research and development to further enhance the quality of our existing products as well as looking for scientific breakthroughs.

We are looking to conduct large-scale marketing campaigns globally in the near future. This includes product modifications and innovation. Our future direction and marketing ideas have surpassed many of our competitors in the market.

DSwiss was founded in 2011. Our mission is to have a beautiful life that begins with good health.

Our products are made from ingredients with no side effects, therefore yielding good results and widely regarded as a brand with products that revitalize the body and rejuvenate the mind. We continuously conduct extensive research and development to further enhance the quality of our existing products as well as looking for scientific breakthroughs.

We are looking to conduct large-scale marketing campaigns globally in the near future. This includes product modifications and innovation. Our future direction and marketing ideas have surpassed many of our competitors in the market.

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