Product Specialist

Sanctuary Health; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in latex and elastomeric products is seeking a Product Specialist. The role involves working with clients to present Sanctband products, preparing documentation, and conducting market analysis. Ideal candidates will have a bachelor's degree in Physiotherapy or related fields, along with strong communication skills and experience in customer engagement.

Qualifications

• Minimum 1-year experience in product related industry.
• Fluency in English, additional languages are advantageous.
• Flexibility to meet varied hours and some travel required.

Responsibilities

• Responsible for client presentations and product solutions.
• Prepare documentation for product release and training.
• Collect product feedback and conduct Q&A sessions.

Skills

Strong writing skills

Communication

Analytical reporting

Education

Bachelor’s Degree in Physiotherapy/Sports Science or Health Sciences

Tools

Microsoft Office Suite

Job description

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• Responsible for working with new and prospective clients as well as internal clients to effectively discuss the features and benefits of Sanctband Brand product solutions.
• Understand and effectively presents and delivers presentations on the suite of Sanctband products, features and benefits to new and prospective clients as well as internal clients to promote sales and product development
• Effectively describes the process and value-added benefits of implementation process to new and prospective clients
• Effectively collects product feature requests into user story formats
• Prepare and provide Ad-hoc reporting and analysis metrics and reporting for product Management
• Develop documentation for product release and training
• Seek opportunities to propose solutions and improvements as related to product usage
• Competently conduct Q&A sessions; providing accurate and complete information
• Work closely with external & internal customers to understand their organizational pain points and effectively link product features and benefits to the customer’s needs to help promote sales
• Continuously review industry trends and client feedback to anticipate future market needs
• Provides sound organization and support for Sanctband-sponsored trade shows
• Effectively utilize the CRM, pipeline and activity processes to identify, assist and manage, product presentations, features and requests
• Provide client discovery and assessment support to the Sales team
• Establish and maintain positive work relationships and works productively with support groups within the business, i.e., Marketing, Product Management, etc.
• Generates reports for external & internal clients by gathering relevant data from various sources and distributing to pertinent stakeholders
• Provide client discovery and assessment support to the Sales & Marketing team
• Consistently meets assigned deadlines to ensure client satisfaction
• Other duties may be assigned
  

Requirements:

• Bachelor’s Degree in a Physiotherapy/ Sports Science or Health Sciences or equivalent education.
• Minimum of 1 years’ experience in a physiotherapist, Sport physiotherapist, or marketing physiotherapy products related industry.
• Demonstrated ability to effectively present analytical reporting, product features and benefits to promote new product sales to new and prospective clients
• Demonstrated ability to develop and sustain productive work relationships with support groups and clients and internal stakeholders
• Understanding of CRM, pipeline analyses and market research
• Proficiency with suite of Microsoft Office products including Microsoft Outlook.
• Flexibility and willingness to meet varied hours and some travel is essential to success in the role
• Strong writing skills and a high level of fluency in English language.Any additional language can give significant advantage

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Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a product specialist? How would you rate your English language skills? Which of the following languages are you fluent in? Do you have experience in a sales role? Which of the following Microsoft Office products are you experienced with?

Sanctuary Health was founded in 2002 and is known as the top-notch provider of latex and elastomeric products. The company offers a comprehensive range of products with core focus on dental dams, resistance training products, and latex-based veterinary products.

Currently exporting to over 150 customers across the continent, Sanctuary Health derived more than 85% of the total sales mainly from export. In line with the company approach in Kaizen principle, Sanctuary Health continues to improve on its product and services to serve public and taking care of the Mother Earth.

Sanctuary Health was founded in 2002 and is known as the top-notch provider of latex and elastomeric products. The company offers a comprehensive range of products with core focus on dental dams, resistance training products, and latex-based veterinary products.

Currently exporting to over 150 customers across the continent, Sanctuary Health derived more than 85% of the total sales mainly from export. In line with the company approach in Kaizen principle, Sanctuary Health continues to improve on its product and services to serve public and taking care of the Mother Earth.

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