Product Owner - Lending Domain

Standard Chartered; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading international bank in Kuala Lumpur is seeking a Product Manager to lead the Lending squad and manage the development of innovative banking products. This role requires strong financial expertise and experience in the lending life cycle. The ideal candidate will drive product development, enhance customer experience, and work within Agile frameworks, while contributing to a diverse and inclusive team environment.

Benefits

Competitive salary

Flexible working options

Proactive wellbeing support

Core bank funding for retirement savings

Time-off including annual leave and sabbaticals

Qualifications

• 7-10 years of experience in a financial institution, preferably in Retail Clients/Products.
• Experience with lending and collections.
• Strong understanding of Agile framework.

Responsibilities

• Own the vision of the Lending squad and define the OKRs.
• Develop, deploy and track key success metrics.
• Ensure timely, quality submissions for internal governance forums.

Skills

Agile principles

Financial management

Lending life cycle

Risk and Controls

Application development

Education

Bachelor Degree in Computer Science or IT

Job description

Job Summary

• The Group’s Fit For Growth (FFG) Programme commenced in Q1 2024, with the aim of simplifying, standardising, and digitising the Bank’s processes, to provide a platform for Business growth and to ‘make it easier to get things done’. As part of this program, a key workstream is set-up to simplify, consolidate and standardize Lending platform and services.
• This workstream will own end-to-end delivery of developing new platform for Lending with a focus on Product Innovation, Digital Journeys with the aim to ensure delivery of capabilities within budgets/timelines while ensuring the best-in-class client experience.
• Incumbent should be able to lead product development, enhancement of existing products/features and product management for remittance capabilities in-line with the overall group retail products strategy.
• Monetize capabilities and develop analytics to track performance

Key Responsibilities

• With deep knowledge of agile principles, own the vision of the Lending squad and hold accountability for defining and delivering on the Objectives and Key Results (OKRs) of that squad including -
  • Defining end-to-end requirements, making sure they are complete, integral and consistent.
  • Building and prioritizing Squad backlog in terms of user stories to achieve business goals; Continuously keeping the backlog up to date
  • Managing relationships and synchronizing Technology colleagues with the Hive Lead, Chapter Lead and other Product Owners in cross-squads responsible for related products to align on roadmaps, priorities and dependencies.
• Work with markets in scope for commercialization and monetization of the capabilities, helping to increase product adoption.
• Develop, deploy and track key success metrics.
• Evaluate processes for optimisation of technical stack and automation of back-end processes for end-to-end Straight Through Processes.
• Proactively provide inputs into squad members evaluation and performance review on a regular basis
• Working with Hive Lead, dynamically allocate resources within the squad based on (i) squad backlogs and (ii) resource needs.
• Ensures timely, and quality (error free) submissions, as needed for internal governance forums like QPRs / MPRs
• Ensures that all the applicable and relevant standards and policies are duly met
• Working with cross functional teams including technology, Legal, Compliance, Fraud, operational risks during the course of each delivery
• Ensure, where applicable, adequate and appropriate systems, controls and compliance within area of responsibility. Where appropriate, direct remedial action and/or ensure adequate reporting.

Skills and Experience

• At least 7-10 years of experience in a financial institution, preferably in Retail Clients / Retail Product and project delivery
• Domain Related knowledge
  • Lending life cycle from origination to account closure, related financial behaviour
  • Collection life cycle from Delinquency , to case management, disposal of accounts
  • Various products like RLS, MARCIS , CACS
  • IAS 39 , IFR9 experience
  • Experience on application development , hands on engineer , architects.
• Understanding of and delivery under Agile framework
• Strong financial management capabilities: budget tracking, planning, forecast and variance explanations.
• Strong understanding of Risk and Controls associated with lending and collections and ability to identify and mitigate emerging risk with client focus

Qualifications

Bachelor Degree in Computer Science or IT relevant.

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.