Product Owner | Kuala Lumpur, MY

Standard Chartered; Kuala Lumpur; On-site; MYR 140,000 - 180,000; Full time

Job summary

A leading international bank is seeking a Product Owner in Kuala Lumpur to lead Wealth Management initiatives. The ideal candidate will have 10+ years in Banking/Wealth Management, focusing on stakeholder management and Agile methodologies. This role offers a competitive salary and diverse work culture, supporting your growth with flexible working options.

Benefits

Flexibility in working patterns

Core bank funding for retirement savings

Annual leave and volunteering leave options

Qualifications

• At least 10 years of experience in a financial institution, preferably in Retail Clients / Wealth Management.
• Strong financial management capabilities: budget tracking, planning, forecast and variance explanations.
• Good interpersonal and communication skills: networking, negotiation and influencing.

Responsibilities

• Accountable for delivering their product's contribution to the Business plan.
• Continuous backlog management; expressing backlog items clearly.
• Ensure regular engagement with stakeholders for successful delivery.

Skills

Understanding Customer Needs

Agile Project Management

Networking

Analysis and Numerical Skills

Education

Product Management certifications (e.g., SAFe, CSPO)

Job description

Product Owner

Standard Chartered Kuala Lumpur, Malaysia

Job Summary

The role holder will be part of Wealth Management Core Platform Hive and be accountable for delivery of Core Platform hive changes as well as lead/support the achievement of Hive OKRs. As an empowered decision maker, Product owner will be accountable for maximising the business value of their product.
We are looking for a talented individual who has functional and delivery expertise in front to back trade flow of one or more Capital Markets products, with extensive experience in delivering booking and settlement initiatives on core booking platforms. The candidate must possess at least 10 years of experience in Banking / Wealth Management and have strong communication and stakeholder managements skills. Experience in solution designing is a plus.

RESPONSIBILITIES

PO-specific responsibilities include:
• Accountable for delivering their product's contribution to the Business plan and QPR scorecard
• Continuous Backlog management; expressing Backlog items clearly and in a consumable format
• Optimise value delivery through continuous improvement, gathering feedback from relevant stakeholders / SMEs / customers and prioritisation of backlog
• Create transparency around backlog item progress, blockers, impediments, dependencies
• Is a core member of the squad, 100% dedicated to the role
• Ensure the voices of clients and relevant stakeholders are represented
• Working with the Scrum Master and squad members to build an empowered, high performing team in a psychologically safe environment
• Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g. nWOWS, CGP)
• Ensure regular engagement and management of Process Change, Operational and Delivery Risk for their backlog (and all other relevant Risk requirements)

Strategy
• Manage and track execution progress of approved initiatives to drive the Transformation agenda.
• Support the development of the Core Wealth Platform strategic direction and roadmap, in alignment with the business strategy and investment appetite.
• Work with WM Hive leads to ensure project deliveries are effectively implemented across geographies.

Key Responsibilities

Business
• Maintain strong stakeholder engagement with WM Business, COO/ Operations, T&I, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups to support the tribe deliverables
• Ensure appropriate representation across the stakeholder groups in delivery forums.
• Escalate appropriately to ensure key stakeholders like Cluster Lead, Hive Lead, Hive Tech Lead and Chief product owner are updated and able to intervene as required.

Processes
• Role holder will be execution of the strategy and identifying opportunities for streamline the operational processes through automation, OpEx and other initiatives.
• Continuously improve productivity and efficiency of operations and drive standardisation agenda for WM Core Wealth Platform Hive, maintaining rigorous cost and investment discipline across the business.
• Ensure appropriate and insightful data and analytics that can drive business decisions.
• Maintain strong stakeholder engagement with WM Business, COO/ Operations, T&I, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups to support the Hive deliverables

People & Talent
• Demonstrate and act as a role model of the Group's values and culture in the region.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
• Set effective metrics and standards, transparently communicating them to squads.
• Ensure squad capacity is reviewed to enable delivery of client outcomes.

Risk Management
• Risk control and governance: ensuring oversight and driving improvement in the control & resilience agenda.
• Developing a forward-looking end-to-end view across Wealth Management environment and proactively identifying and escalating issues and sharing themes / lessons learnt.

Governance
• Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite.
• Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering 'effective governance' within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively.
• Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank's risk appetite.
• Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank's Risk framework, in the identification, assessment, mitigation, control and monitoring of risk.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• Investment Advisors, Team Heads, Relationship Managers, (PvB and Retail)
• Global WM Product Teams
• Global and Country Technology teams
• Product Owners across Digital and Client Journey
• Country WM Product Heads
• Group, Regional and Country WM COO team

Skills and Experience

Understanding Customer Needs
WM Products and Processes
Data Architecture
Business Process Improvement
Agile Project Management

Our Ideal Candidates Should Have:-

• At least 10 years of experience in a financial institution, preferably in Retail Clients / Wealth Management
• Understanding of and delivery under Agile framework.
• Strong financial management capabilities: budget tracking, planning, forecast and variance explanations.
• Strong understanding of Risk and Controls, ability to identify and mitigate emerging risk with client focus.
• Good interpersonal and communication skills: networking, negotiation and influencing.
• Positive attitude with the capability to work under pressure and deliver on multiple deadlines.
• Strong analytical and numerical skills
• Product Management certifications would be preferred e.g. SAFe Product Owner/Product Manager (POPM), Certified Scrum Product Owner (CSPO) etc.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

www.sc.com/careers

33161

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