Product Marketing Specialist - SaaS Analytics

MerchantSpring; Kampung Malaysia Tambahan; Hybrid; MYR 60,000 - 120,000; Full time

Job summary

MerchantSpring, a SaaS analytics and reporting company, is seeking a Product Marketing Executive in Kuala Lumpur. This hands-on role focuses on product understanding, messaging, and content creation for landing pages, emails, campaigns, and more.

You will report to the Growth Marketing Manager and collaborate with Sales, Partnerships, Client Success, and Product. Success is measured by how content supports demos, qualified sales conversions, and timely delivery of product marketing work.

Qualifications

• 2–5 years of experience in product marketing, content marketing or a similar role for B2B software or another detailed product.
• A quick learner. You should be able to pick up how our product works and explain it clearly.
• Excellent English writing and editing, with experience producing website, email or product content.
• Curiosity and good judgement. You ask useful follow‑up questions, connect what you learn to customer needs, and check assumptions before turning them into marketing.
• Experience gathering customer insight and working directly with product and customer‑facing teams.
• The ability to manage agreed priorities and take work from an idea to publication. You are comfortable suggesting what to work on.
• Eligibility to work in Malaysia.

Responsibilities

• Learn the product through hands‑on use, demos and conversations. Keep up with new releases and understand where each capability is useful.
• Work with Sales and Customer Success, listen to customer calls and speak with customers to understand goals and objections, then validate results before publishing.
• Connect features to customer problems and to other existing and new features, e.g., how SQP and Search Terms Report could work together.
• Decide which benefits to lead with for each audience and piece of content, explaining why the product matters.
• Keep a shared record of useful customer examples and product explanations for the team.
• Write and improve landing pages, feature pages, emails, stories, and social posts, from launches to publications.
• Review existing assets and identify missing or outdated product value; use feedback to decide what to improve next.

Skills

Product marketing

Content marketing

Excellent writing

English writing

Fast learner

Cross-functional

Stakeholder management

Tools

HubSpot

Bitbucket

Confluence

Jira

UserMaven

Job description

MerchantSpring, a SaaS analytics and reporting company, is seeking a Product Marketing Executive in Kuala Lumpur. This hands-on role focuses on product understanding, messaging, and content creation for landing pages, emails, campaigns, and more.

You will report to the Growth Marketing Manager and collaborate with Sales, Partnerships, Client Success, and Product. Success is measured by how content supports demos, qualified sales conversions, and timely delivery of product marketing work.