Product Marketing - Hotlink Postpaid

We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

1. Manage go-to-market, config/operations, and product life cycle management for Hotlink Postpaid.
2. Define and create business processes to support stakeholders.
3. Owner of Hotlink Postpaid mobile price plan policy, terms and conditions, FAQs and empowerment matrix.
4. Responsible for the development and implementation of pricing and acquisition strategies (includes GTM) to ensure the achievement of gross adds, churn & revenue in accordance with company’s strategic goals, objectives & targets.
5. Responsible for the updates & improvements on HP related communication & experience (includes new joiner journey/product process update/commerce flow).
6. Curation of the knowledge management portal for reference by front liners and internal stakeholders.
7. Develop and track new product launches (including tactical offers) & solutions to achieve the overall growth of Hotlink Postpaid.
8. Analyze consumer usage behaviour and identify new products/services opportunities.
9. Establish and own relationships with various internal stakeholders including sales, legal, product development, device team, GTM & ISD.
10. Work with app team to monitor app/bill payment/pass purchases and ensure smooth customer journey.
11. Track competitors’ activities and business intent with counter measures.

1. Bachelor's degree in Business, Marketing, or a related field.
2. Minimum 7 years of experience in product management, operations, or business development.
3. Proven experience in managing go-to-market strategies and product life cycle management.
4. Strong analytical skills to track and analyze consumer usage behavior and competitor activities.
5. Ability to develop and implement pricing and acquisition strategies.
6. Excellent communication and collaboration skills to work with various internal stakeholders.
7. Strong problem-solving skills to resolve escalations and improve customer experience.
8. Organizational skills to manage multiple projects and initiatives simultaneously.

Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.