Product Manager

Agensi Pekerjaan Penta Consultancy Sdn. Bhd; Kuala Lumpur; Presencial; MYR 120 000 - 180 000; Tempo integral

Resumo da oferta

Agensi Pekerjaan Penta Consultancy Sdn. Bhd is seeking an experienced Project Manager to lead end-to-end technology and business transformation initiatives in the financial services/payments sector from planning through post-implementation support.

You will coordinate with IT, Security and business users, manage timelines and budgets, ensure regulatory compliance, and drive risk mitigation and stakeholder communication.

Qualificações

• Bachelor's degree in IT, CS, Finance, or related field.
• Minimum 5 years of project management experience, preferably in financial services.
• Strong understanding of payment ecosystems.
• Experience managing medium to large scale technology or transformation projects.
• Demonstrated ability to work with cross functional teams, including technical and non technical stakeholders.
• Strong analytical, problem solving, and decision making skills.
• Excellent communication, documentation, and stakeholder management abilities.
• PMP, PRINCE2, or Agile certification is an advantage.
• Experience working with vendor solutions for tokenization or payment security is preferred.

Responsabilidades

• Lead and manage the full lifecycle of a project from planning to post-implementation support.
• Develop and maintain a comprehensive project plan with timelines, milestones, and resource allocation.
• Coordinate with IT, Security and Business Users to ensure goals are met.
• Ensure the solution aligns with regulatory, compliance, and security standards.
• Facilitate requirement gathering sessions and translate business needs into technical specs.
• Monitor project progress and prepare regular status reports for senior management.
• Identify risks and issues, develop mitigation strategies and drive resolution.
• Oversee testing, validation and quality assurance for smooth integration with systems.
• Manage change management activities including communication, training and updates to procedures.
• Ensure minimal disruption to customer and agent servicing during implementation.
• Deliver milestones on time and within approved financial limits.
• Maintain accurate and timely reporting, risk management and communication updates.

Conhecimentos

Project management

Stakeholder management

Cross-functional collaboration

Analytical skills

Communication

Decision making

Formação académica

Bachelor's degree in Information Technology, Computer Science, Finance, Business, or related field

Descrição da oferta de emprego

• Lead and manage the full lifecycle of a project assigned, from planning and design to execution, testing, deployment, and post implementation support.
• Develop and maintain a comprehensive project plan, including timelines, milestones, resource allocation, and risk management.
• Coordinate with IT, Security and Business Users to ensure project goals are met.
• Ensure the solution aligns with regulatory, compliance, and security standards.
• Facilitate requirement gathering sessions and translate business needs into technical specifications.
• Monitor project progress and prepare regular status reports for senior management and stakeholders.
• Identify risks and issues proactively, develop mitigation strategies, and drive resolution.
• Oversee testing, validation, and quality assurance activities to ensure smooth integration with all impacted systems.
• Manage change management activities, including communication, training, and updates to operational procedures.
• Ensure minimal disruption to customer and agent servicing throughout implementation.
• Delivery of project milestones according to the approved timeline, with minimal delays.
• Implementation with no major defects or critical issues during testing and post deployment.
• Budget adherence, ensuring the project remains within approved financial limits.
• Accuracy and timeliness of project reporting, risk management, and communication updates.

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, Finance, Business, or a related field.
• Minimum 5 years of experience in project management, preferably in financial services, payment processing, or billing systems.
• Strong understanding of payment ecosystems.
• Proven experience managing medium to large scale technology or transformation projects.
• Demonstrated ability to work with cross functional teams, including technical and non technical stakeholders.
• Strong analytical, problem solving, and decision making skills.
• Excellent communication, documentation, and stakeholder management abilities.
• Project Management Professional (PMP), PRINCE2, or Agile certification is an advantage.
• Experience working with vendor solutions for tokenization or payment security is preferred.