Product Lead, Everyday Banking Digital Experience

RHB Bank; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a Product Lead to enhance the Everyday Banking Digital Experience. This role involves designing user journeys, collaborating with stakeholders, and leading a team to implement innovative solutions. You will engage with senior management to present updates and ensure compliance with governance procedures. With a focus on digital trends and user needs, this position offers a unique opportunity to shape the future of banking products. Join a dynamic team and make a significant impact in a leading financial services group in Malaysia.

Qualifications

• Minimum 6 years of experience in banking strategy or digital innovation.
• Strong leadership and communication skills are essential.
• Proficiency in design thinking methodologies.

Responsibilities

• Develop user journeys and implement product capabilities for growth.
• Collaborate with stakeholders to strategize and execute MVP timelines.
• Mentor squad members and drive business outcomes.

Skills

Leadership Skills

Communication Skills

Analytical Skills

Problem-Solving Skills

Design Thinking

Digital Innovation

Job description

Product Lead, Everyday Banking Digital Experience

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Continuously develop the user journey by designing and implementing product capabilities that deliver growth in user base and revenue streams.

Work closely with stakeholders and other work streams to strategize, plan, and execute the delivery of MVP timelines.

Organize and facilitate workshops to ideate, prototype, and refine the existing user journey with new product capabilities.

Collaborate with UX researchers to continuously test, validate, and iterate products with users to ensure that the product provides a good fit to their needs.

Engage stakeholders and senior management regularly to present product updates and obtain endorsement for new product capabilities.

Stay up-to-date with digital trends, technology solution providers, and assess their potential application to user and product journeys.

Lead the squad towards achievement of user journeys via practical, implementable, and sustainable solutions.

Monitor and address all timelines in support of PMO for sprint planning and relevant ceremonies.

Lead all activities and manage deliverables required for compliance, audit, risk, and legal governance procedures to obtain approval of new functionalities/processes.

Mentor, guide, and develop squad members.

Drive and deliver business outcomes.

Job Requirements:

• Minimum 6 years of experience, preferably with at least 2 years in banking strategy, banking products, digital innovation, business planning, project management, or sales strategy.
• Strong leadership skills to influence stakeholders and senior management.
• Excellent communication skills to facilitate alignment between business and technical teams.
• Strong analytical and problem-solving skills, combined with creativity to synergize digital and business strategies.
• Proficiency in design thinking and innovation methodologies.
• Deep understanding of the latest digital trends.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What is your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years of experience do you have as a Product Lead?
• How much notice are you required to give your current employer?

Banking & Financial Services - More than 10,000 employees

The RHB Banking Group is the fourth largest fully integrated financial services group in Malaysia. The Group’s core businesses are streamlined into seven main pillars, including retail banking, corporate banking, and more. It operates in ten countries, aiming to deliver superior customer experience and shareholder value, and to be recognized as a leading multinational financial services group.