Product Compliance Executive (Import & Export)

MR DIY International; Seri Kembangan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global retail company in Seri Kembangan is looking for individuals to join their Global Trade & Product Compliance team. Candidates will manage import/export logistics, ensuring compliance with regulations and contributing to strategic decision-making. The ideal applicant will have a degree in Supply Chain/Business Management, strong interpersonal skills, and be proficient in both Mandarin and English. This position offers opportunities for fresh graduates and experienced professionals alike.

Qualifications

• 2 years of experience in regulatory compliance roles is preferred, but fresh graduates are welcome.
• Familiarity with local regulations and compliance obligations is essential.
• Proficiency in Mandarin and English is required.

Responsibilities

• Ensure compliance with local HS codes and international product standards.
• Track and analyse compliance performance metrics.
• Maintain and update regulatory files and documentation.

Skills

Regulatory compliance expertise

Strong interpersonal skills

Detail-oriented

Problem-solving ability

Adaptability

Education

Bachelor’s or Master’s degree in Supply Chain/Business Management

Job description

MR DIY International brings high-quality, affordable products to customers worldwide, building on its proud beginnings in Malaysia. Over the years, MR DIY has grown into a trusted household name with a global footprint of more than 4,000 stores across Asia, Europe, and beyond—including key markets such as Turkey, Spain, Poland, Bangladesh, Thailand, Brunei, Indonesia, the Philippines, Singapore, India, and Cambodia.

With a dedicated team of over 20,000 employees, MR DIY International serves more than 80 million customers annually. The company is committed to delivering exceptional value and convenience, making everyday essentials and innovative products accessible to communities everywhere.

Job Summary

The Global Trade & Product Compliance (GTPC) department in Malaysia serves as the centralized leadership hub for all import and export operations across Mr. DIY globally. It provides strategic oversight of technology related to shipment planning and execution, ensuring efficient movement of cargo across international borders. The department is responsible for planning, monitoring, measuring, and supervising import and export activities to drive cost efficiencies and deliver key strategic advantages. Additionally, GTPC manages stakeholder relationships and ensures full compliance with domestic regulations as well as international trade, export, and financial laws.

We are seeking proactive and ambitious individuals to join our GTPC project team, with multiple vacancies available. In this role, you will be responsible for managing and coordinating all aspects of import and export logistics related to project execution. This includes ensuring alignment with project timelines, maintaining full compliance with international trade and product regulations, overseeing logistics cost control, and delivering accurate, high-quality reporting to support strategic decision-making. The positions are based in Balakong Industrial Park.

Key Responsibilities

Regulatory Affairs & Product Compliance Management

• Ensure compliance with local HS codes, import regulations, and international product standards (Household, Medical, Appliances, F&B, Cosmetic, etc.).
• Liaise with Country local team and third-party consultants for obtaining quotation, product approvals and manage compliance certificates, licenses, and permits.
• Track and analyse compliance performance metrics to support continuous improvement initiatives.
• Collaborate with the Local Import team to resolve any issues during the importation process.
• Assist in the development and maintenance of standard operating procedures (SOPs) related to product compliance.
• Monitor and report on legislative changes, advising management on the impact of evolving regulations.
• Maintain and update regulatory files/ database including reports, licenses, permits and certificates for internal record keeping.
• Manage and maintain a tracking log for all compliance regulatory safety certificates, licenses, permits, and related documents.

General Responsibilities

• Attend project meetings to provide updates and address issues.
• Perform other duties as assigned.

Job Requirements

• Bachelor’s or Master’s degree in any Supply Chain/Business Management field, with ideally at least 2 years of experience, but fresh graduate are welcome to apply.
• Demonstrated expertise in regulatory compliance roles within similar industries, with a comprehensive understanding of relevant regulations and standards.
• Good understanding of local regulations and compliance obligations, Customs operation and HS codes knowledge.
• Familiar and experience in working with 3rd party agencies and within ISO or product compliance environment.
• Strong interpersonal and communication skills, with the ability to engage effectively with individuals at all levels. Detail-oriented, self-motivated, and adaptable to change.
• Ability to ‘think out of the box’ for problem-solving and ability to contribute ideas to address operational issues.
• Verbal and written proficiency in both Mandarin and English is required, as the role involves regular collaboration with counterparts based in China.