Product Associate, SG Marketplace (Open to Fresh Graduates)

Shopee; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce platform is seeking an Associate Product Manager for its Marketplace Product team in Kuala Lumpur. This role involves managing the product lifecycle, focusing on the Return & Refund product line, and collaborating with cross-functional teams to enhance user experience. Ideal candidates will have a degree in a relevant field, strong analytical skills, and a passion for data-driven decision making.

Qualifications

• Fresh graduates are welcome; internship or project experience in product management is a plus.
• Ability to manage multiple projects and prioritize tasks.
• Solid understanding of user-centered design principles.

Responsibilities

• Manage the product lifecycle from ideation to launch.
• Oversee the Return & Refund product line for the Singapore platform.
• Coordinate with internal stakeholders and conduct necessary tests.

Skills

Analytical skills

Data-driven decision making

Communication

Collaboration

Project management

Education

Bachelor’s degree in Business, Engineering, or a related field

Job description

About The Team

The Associate Product Manager will work within the Shopee Marketplace Product team, contributing to the management and delivery of product features that addresses users’ pain points, drive growth and improve user experience for Shopee's marketplace. As part of this team, you'll be working in a fast-paced and ever-changing environment, collaborating with cross-functional teams to identify and pursue opportunities for growth and success. You'll have the opportunity to take on challenging and impactful projects, from ideation to launch, and to be exposed to various domain knowledge. Join us and help shape the experience for Shopee users!

Your responsibilities will include managing the product lifecycle - from ideation/problem identification to requirement analysis, solution design, coordinate with internal stakeholders for the solution build, conduct testing and work with a cross-functional team for the features launch.

Job Description

• Responsible for Return & Refund product line for Singapore e-commerce platform that improve user experience (buyers / sellers / internal stakeholders).
• Provide corresponding product solution/support. Responsible for overseeing the whole product cycle (planning, researching, designing, developing, implementing and post-analysis) of Singapore e-Commerce products. Apply agile methodology, conduct data analysis, and prioritise requirements accordingly.
• Engage internal stakeholders, build up domain expertise to understand business requirements, and identify strategic opportunities.
• Focus on centralising all product-related requests from all fronts of Singapore departments and putting them into well-written business feature request form, (FRF).
• Coordinate with other Product Managers to ensure proper product design can fulfil business requirements. Prepare and conduct necessary tests.
• Manage feature rollout closely with business with training, deployment planning, day-to-day support, feedback gathering and more.
  
  

Requirements

• Bachelor’s degree in Business, Engineering, or a related field
• Fresh graduates are welcome to apply; internship or project experience in product management or related fields is a plus
• Strong analytical skills with a passion for data-driven decision making
• Excellent communication and collaboration abilities
• Able to manage multiple projects and prioritize tasks in a fast-paced environment
• Solid understanding or keen interest in user-centered design principles and product development processes