Procurement Operations Analyst (Japanese)

Accenture; Subang Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled procurement professional to enhance their operations. This role involves managing purchase requisitions and ensuring adherence to SLA and KPI metrics while fostering strong relationships with clients. The ideal candidate will bring 3-5 years of experience in procurement operations, showcasing proficiency in English and Japanese, and a strong command of Microsoft Office tools. Join a dynamic team where your analytical skills and stakeholder management will drive success in a fast-paced environment, making a significant impact on procurement processes across diverse business settings.

Qualifications

• 3-5 years of experience in procurement operations and PR to PO processing.
• Strong understanding of procurement metrics and SLA & KPI management.

Responsibilities

• Manage purchase requisition fulfillment and purchase order acknowledgment.
• Resolve procurement and invoicing related queries efficiently.

Skills

Procurement management

Client escalation handling

Stakeholder management

Analytical skills

Communication skills

Written and spoken English

Written and spoken Japanese

Education

College Graduate

Tools

Microsoft Office

Ariba

SAP

Power BI

Power Automate

Job description

Overall, Purpose

• Procurement management - Procurement Support

Job Description

• Be well versed with the purchase requisition fulfillment and purchase order acknowledgment processes to perform activities on platforms like Ariba, Coupa, Vroozi, PeopleSoft, etc.
• Ensure all SLA & KPI metrics are adhered to as per the agreed timelines with the client.
• Complete the Management Information System (MIS) / Reporting Requirements for client meetings.
• Execute the following activities daily:
• Filtering (Approve/Reject) purchase requisitions received as per agreed contractual terms.
• Purchase Order Acknowledgment.
• Resolve procurement and invoicing related queries.
• Connect with requestors to request PR related information.

JOB REQUIREMENTS

• Proficiency in written and spoken English for BPO interactions (not contact center).
• Proficiency in written and spoken Japanese.
• Ability to handle client escalations and stakeholder management to resolve queries.
• Establish, maintain, and manage relationships with clients (both functional stakeholders and procurement).
• Develop and maintain skills necessary to execute current responsibilities.
• Ensure quality targets are achieved.
• Graduation/Post-Graduation with 3-5 years of experience in procurement operations, PR to PO processing, Spot Buy, SLA & KPI Management in Procurement Outsourcing/Managed Services/Procurement Organizations.
• Good communication and presentation skills.
• Strong understanding of Microsoft Office applications (Word, PowerPoint, Excel).
• Flexibility to work across different countries (time zones), groups, and business environments.

Educational Qualifications

• College Graduate

Skills and Work Experience

• Proficiency in MS Office tools and/or Project; experience with Power BI, Power Automate is a plus.
• Good quantitative and analytical skills.
• Working knowledge of Ariba/SAP systems is advantageous.