Process Improvement Specialist

HABIB Group; Hulu Kelang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia is looking for a Process Improvement Specialist to enhance operational efficiency and quality through strategic process optimization. The role involves evaluating workflows, proposing solutions, and working with cross-functional teams to implement changes. This position requires a Bachelor's degree, a minimum of 5 years of relevant experience, and a Lean Six Sigma certification.

Qualifications

• Minimum 5 years of experience in internal audit, process improvement, operations, or quality management.
• Lean Six Sigma certification (Green Belt or higher) preferred.
• Ability to manage projects independently or within teams.

Responsibilities

• Evaluate existing workflows to identify inefficiencies and develop process maps.
• Propose solutions to streamline operations and lead pilot projects.
• Track KPIs to assess process improvement impact.

Skills

Process analysis

Problem-solving

Project management

Interpersonal skills

Attention to detail

Innovation mindset

Education

Bachelor’s degree in Business, Engineering, or related field

Job description

The Process Improvement Specialist will be responsible for evaluating, designing, and implementing strategies to optimise business processes, enhance operational efficiency, and elevate overall quality, with a particular focus on the supply chain. This role will involve collaborating closely with cross-functional teams to drive continuous improvement initiatives and ensure alignment with organisational goals.

Responsibilities:

• Conduct thorough evaluations of existing workflows to identify inefficiencies and bottlenecks, and develop process maps and documentation to highlight areas for improvement.
• Propose innovative solutions to streamline operations and drive continuous improvement. Lead pilot projects to test new processes, measure their effectiveness, and refine them as needed.
• Track key performance indicators (KPIs) to assess the impact of implemented changes, and generate reports on process improvement outcomes and progress.
• Facilitate workshops and meetings to gather input from cross-functional teams and stakeholders, and communicate project goals, timelines, and progress.
• Ensure processes align with organisational standards and regulatory requirements, while identifying and mitigating risks associated with process changes.

Requirements:

• Bachelor’s degree in Business, Engineering, or a related field.
• Minimum 5 years of experience in internal audit, process improvement, operations, or quality management.
• Lean Six Sigma certification (Green Belt or higher) or equivalent is preferred.
• Strong proficiency in process analysis and improvement, along with excellent problem-solving skills.
• Proven ability to manage projects and work independently or within teams.
• Exceptional communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
• High attention to detail and the ability to prioritise and manage multiple tasks effectively.
• Strong interpersonal skills, with the ability to influence others and foster collaboration.
• A continuous improvement mindset, always seeking innovative solutions.

Ready to make a difference? Apply now and help drive meaningful change with us.

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