Process and Product Quality Assurance (PPQA) Engineer / Specialist

HopeRun Software Singapore Pte Ltd; Johor Bahru; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading software company is seeking a Process and Product Quality Assurance Engineer/Specialist to ensure software development processes comply with quality standards. This role involves auditing, process improvement, and fostering a culture of quality across the organization. Candidates should possess a relevant degree and several years of quality assurance experience, along with strong analytical and communication skills. Ideal applicants will also be familiar with QA tools and quality methodologies.

Qualifications

• Minimum 3-5 years of experience in software quality assurance or related.
• Familiarity with quality standards (CMMI, ISO 9001).
• Certification like CQA or ISTQB is a plus.

Responsibilities

• Ensure compliance with quality standards and processes.
• Conduct process audits and prepare reports.
• Collaborate with project teams to promote quality culture.

Skills

Analytical mindset

Attention to detail

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA

Confluence

Git

Jenkins

SonarQube

Job description

Process and Product Quality Assurance (PPQA) Engineer / Specialist

The PPQA Engineer/Specialist is responsible for ensuring that software development processes and deliverables meet defined quality standards and comply with organizational policies. The role includes monitoring project process adherence, auditing work products, supporting process improvement, and ensuring overall quality assurance across the software lifecycle.

Key Responsibilities:

Process Quality Assurance

Ensure compliance with defined software development and organizational processes (e.g., CMMI, ISO, Agile SOPs).

Plan and conduct process audits, prepare audit reports, and track non-conformance closure.

Work with project teams to tailor processes and ensure they are understood and followed.

Product Quality Assurance

Review software work products (e.g., requirement specs, design docs, code, test plans, test reports) against quality criteria and checklists.

Facilitate peer reviews and track review findings to closure.

Support gate reviews and ensure all quality deliverables are completed.

Monitoring & Reporting

Define, collect, and analyze quality metrics (e.g., defect density, review coverage, compliance rate).

Prepare regular quality status reports and dashboards for stakeholders.

Highlight risks and quality issues and recommend preventive/corrective actions.

Quality Improvement

Identify process improvement opportunities through audit findings, metrics trends, and team feedback.

Support process definition, revision, and rollout of quality frameworks or guidelines.

Contribute to organizational process improvement initiatives and knowledge sharing.

Stakeholder Engagement

Collaborate with Project Managers, Developers, Testers, and Process Owners to promote quality culture.

Serve as a liaison during internal and external quality audits or assessments.

Required Qualifications:

Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.

Minimum [3–5] years of experience in software quality assurance, process audits, or software engineering.

Familiarity with quality standards and models (e.g., CMMI, ISO 9001, ASPICE).

Strong knowledge of SDLC (Waterfall, Agile, Hybrid) and software engineering best practices.

Preferred Skills:

Experience with QA tools (e.g., JIRA, Confluence, HP ALM, Git, Jenkins, SonarQube).

Auditing experience and understanding of process tailoring.

Analytical mindset with attention to detail and a continuous improvement attitude.

Strong verbal and written communication skills.

Certified Quality Auditor (CQA), ISTQB, or similar certifications is a plus.

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Quality Assurance Role? Which of the following languages are you fluent in? Have you worked in a role which requires a sound understanding of the software development lifecycle? Have you worked in a role which requires a sound understanding of ISO 9001?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

Researching careers? Find all the information and tips you need on career advice.