Priority Banking Support (Nationwide)

Hong Leong Bank; Malaysia; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Priority Banking Support professional to enhance customer satisfaction for High Net Worth Clients. In this dynamic role, you'll be responsible for processing transactions and supporting Relationship Managers in building rapport with clients. With a strong emphasis on customer service and sales targets, this position offers a chance to excel in a leading financial institution known for its innovative approach to banking. If you're ready to make a difference and realize your potential, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of customer service experience required.
• Experience in cash handling and transaction processing is essential.

Responsibilities

• Provide exemplary customer service to High Net Worth Clients.
• Process transactions accurately and meet sales targets.

Skills

Customer Service

Cash Handling

Transaction Processing

Cross Selling

Education

Diploma in Business Studies

Job description

Priority Banking Support (Nationwide)

Priority Banking Support (Nationwide)

Apply time type: Full time

Posted on: Posted 30+ Days Ago

Job requisition id: JR0000011408

If you are looking to excel and make a difference, take a closer look at us…

Key Responsibilities:

• Provide exemplary customer service to High Net Worth Clients and contribute to expected levels of CSAT (Customer Satisfaction) scores;
• Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
• Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product;
• Support the Relationship Managers & Area Managers in building business rapport with priority banking customers.

Job Requirements:

• Malaysian citizen
• Candidate must possess a minimum Diploma in any business related studies
• Candidate must possess at least 2 years of working experience in customer service
• Possess cash handling and transaction processing experience
• Related working experience in Financial Institution will be an added advantage.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Realise your full potential at Hong Leong Bank by applying now.