Printer Technician

Unique Extreme Solutions Sdn Bhd; Sungai Buloh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology solutions provider in Malaysia is seeking a technician to perform maintenance and repairs on copier machines. You will provide on-site support, diagnose issues, and ensure optimal functionality of machines. Candidates with a diploma and strong communication skills in Bahasa Malaysia and English are encouraged to apply. The position includes training, benefits like medical insurance and annual leave, and opportunities for both experienced and entry-level candidates.

Benefits

Training provided

Overtime pay

Motorcycle maintenance allowance

Petrol claim provided

Annual leave

Medical and hospitalization leave

EPF/ SOCSO/ EIS/ PCB

Annual bonus

Medical insurance

Qualifications

• Able to speak in Bahasa Malaysia and English.
• Possess own transport with valid license (Motorcycle).
• Knowledge of networking, printer/scanner set-up is an added advantage.

Responsibilities

• Perform routine maintenance and repairs on copier machines.
• Provide on-site technical support to customers.
• Conduct preventive maintenance checks on copier machines.
• Diagnose and repair copier malfunctions.
• Maintain accurate records of service calls.
• Manage and maintain an inventory of spare parts.
• Provide excellent customer service.

Skills

Technical support

Customer service

Troubleshooting

Communication skills

Education

Diploma or equivalent from Polytechnic/ College

Job description

Responsibilities

• Perform routine maintenance and repairs on a variety of copier machines, including troubleshooting and resolving hardware and software issues.
• Provide on-site technical support to customers, addressing their concerns and ensuring their copier machines are functioning optimally.
• Conduct preventive maintenance checks on copier machines to identify and resolve potential problems before they lead to breakdowns.
• Diagnose and repair copier malfunctions, replacing defective components and ensuring the machines meet performance standards.
• Maintain accurate records of all service calls, repairs, and maintenance performed, using a computerized system.
• Manage and maintain an inventory of spare parts and supplies, ensuring that necessary items are readily available for repairs and maintenance.
• Provide excellent customer service by responding promptly to service requests, communicating effectively with customers, and resolving their issues in a timely manner.

Qualifications

• Min diploma or equivalent from Polytechnic/ College
• We welcome applications from both experienced and entry-level candidates
• Able to speak in Bahasa Malaysia and English
• Possess own transport with valid license (Motorcycle)
• Knowledge of networking, printer/scanner set-up is an added advantage.
• Able to work independently
• Good team player
• Good communication skill

Benefits

• Training is provided
• Overtime pay
• Motorcycle maintenance allowance
• Petrol claim provided
• Annual leave
• Medical and hospitalization leave
• EPF/ SOCSO/ EIS/ PCB
• Annual bonus
• Medical insurance