Principal Infrastructure Lead

Tune Protect Group Berhad; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

Tune Protect Group is seeking an IT Infrastructure Lead to manage the organization’s core IT infrastructure in Kuala Lumpur. The role involves leading a team, ensuring system performance and security, and implementing infrastructure policies. Ideal candidates should possess a Bachelor’s degree in IT and have extensive experience in infrastructure management and leadership.

Benefits

Medical

Miscellaneous allowance

Education support

Dental

Sports (e.g. Gym)

Vision

Opportunity to work on overseas projects

Qualifications

• 6+ years of experience in IT infrastructure roles.
• At least 2 years in a leadership capacity.
• Strong knowledge in VMware, server and virtualization platforms.

Responsibilities

• Designing, implementing, and managing IT infrastructure.
• Managing infrastructure projects, upgrades, and lifecycle management.
• Providing L3 support for complex infrastructure issues.

Skills

Leadership

Technical expertise

Project management

Communication

Education

Bachelor’s Degree in Information Technology

Tools

VMware

Cisco

Fortinet

PowerShell

Job description

Add expected salary to your profile for insights

The IT Infrastructure Lead is responsible for designing, implementing, and managing the organization’s core IT infrastructure. This includes servers, networks, storage, cloud services, backup systems, and endpoint environments. The role requires leadership, hands-on technical expertise, and the ability to coordinate with cross-functional teams to ensure secure, scalable, and high-performing infrastructure that supports business operations.

Lead the planning, deployment, and maintenance of IT infrastructure (on-prem and cloud).

Manage infrastructure projects, upgrades, and lifecycle management.

Ensure availability, performance, scalability, and security of infrastructure systems.

Manage Infrastructure support team (Server, Network and Desktop)

Implement and enforce infrastructure policies, procedures, and standards (ITIL, ISO 27001, CIS).

Experience in VMware, Huawei’s Hyper-Converged Infrastructure solution (FusionCube) ; Cohesity and Huawei Ocean Protect (Backup Solution) is added advantage.

Strong knowledge and experience in managing Windows/Linux/virtualization.

Manage enterprise networking (LAN/WAN, firewalls, VPN, Wi-Fi, switching).

Coordinate with cybersecurity, application, and helpdesk teams to align infrastructure with business needs.

Manage vendor and service provider management for hardware, software, and cloud services.

Provide L3 support for complex infrastructure issues and escalations.

Ensure backup and disaster recovery (DR) strategies are in place.

Bachelor’s Degree in Information Technology, Computer Science, or related field.

6+ years of experience in IT infrastructure roles, with at least 2 years in a leadership capacity.

Strong knowledge of:

Server and virtualization platforms (VMware, FusionCube )

Networking (Cisco, Fortinet, Sonicwall)

Storage solutions (SAN, NAS, backup)

Hands-on experience in system security, patching, and compliance practices.

Familiarity with infrastructure automation tools and scripting (PowerShell, ManageEngine.).

Certifications preferred: CCNA/CCNP, VCP, MCSA/MCSE, ITIL, Azure/AWS Certified

Strong project management and documentation skills.


Diversity& Inclusion Commitment

Tune Protect is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Information Technology Infrastructure Lead? How much notice are you required to give your current employer? What's the highest level of Cisco cloud certification that you have completed?

An aspiring digital insurer in the region, Tune Protect Group operates both Digital Global Travel Insurance and General Insurance businesses in Malaysia (Tune Protect Malaysia), Thailand (Tune Protect Thailand) the United Arab Emirates (Tune Protect EMEIA - Europe, Middle East, India and Africa). With footprints in more than 50 countries globally, we offer a range of tailored non-life insurance coverage products that are relevant to the needs of customers, protecting their life’s journeys and adventures. In line with our tagline, “Insurance Simplified”, we simplify and create a more efficient means of access and engagement through digital channels to our products. We remain committed to be there for our customers, shareholders, employees, and business partners for the long-term.

An aspiring digital insurer in the region, Tune Protect Group operates both Digital Global Travel Insurance and General Insurance businesses in Malaysia (Tune Protect Malaysia), Thailand (Tune Protect Thailand) the United Arab Emirates (Tune Protect EMEIA - Europe, Middle East, India and Africa). With footprints in more than 50 countries globally, we offer a range of tailored non-life insurance coverage products that are relevant to the needs of customers, protecting their life’s journeys and adventures. In line with our tagline, “Insurance Simplified”, we simplify and create a more efficient means of access and engagement through digital channels to our products. We remain committed to be there for our customers, shareholders, employees, and business partners for the long-term.

Perks and benefits Medical Miscellaneous allowance Education support Dental Sports (e.g. Gym) Vision Opportunity to work on overseas projects

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