Principal Consultant

DHL; Cyberjaya; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

DHL is seeking a Principal Consultant within their Platform Engineering Transformation Team, responsible for evaluating and adopting new software development tools. The role requires strong analytical skills, stakeholder management experience, and a proactive attitude in a multinational environment. With hybrid working arrangements and comprehensive benefits, this position offers a chance to shape DHL's digital transformation in logistics.

Benefits

Hybrid work arrangements

Unlimited outpatient and inpatient medical coverage

Personalized flexi benefit plan

Flexible holiday options

Modern offices with free parking

Qualifications

• 5+ years in a Senior Consulting role with expertise in application development.
• Experience in business case creation and ROI calculation.
• Advanced spoken and written English skills for a multinational environment.

Responsibilities

• Evaluate new trends in AI tools and software development platforms.
• Create internal business cases and calculate benefits for tool investments.
• Conduct training and ensure successful tool adoption across teams.

Skills

Analytical skills

Stakeholder management

Problem-solving

Tools

Jira

Confluence

GitHub

Job description

Your IT Future, Delivered

Principal Consultant (AI – in Platform Engineering Transformation Team)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services we are accelerating the Group’s digitalization journey and evolving to become a competitive advantage for DHL Group. We have recently formed Platform Engineering Transformation Team to enhance our digital solutions and develop compelling & resilient end-to-end services. And no matter your level of proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Digitalplatforms

Grow together

As a Principal Consultant within Platform Engineering Transformation Team, you will be at the center of this journey!

You will be evaluating new trends on the market (such as AI tools, Internal Development Platforms), bringing new tools to the portfolio and ensure smooth adoption for the area of software development tools and Internal Development Platforms. Which involves analysis, assessment, ROI calculation, writing business cases, rollout, migrations and adoption measurement assurance and much more.

We currently use stable tools portfolio (such as Jira, Confluence, GitHub, Artifactory) supported by dedicated teams and focusing (within our team) on improvements in the Platform Engineering Tools and Practices area and AI-assisted SDLC.

Our Platform and tools are serving thousands of engineering and management colleagues within the company. You will work with a team of highly skilled and engaged professionals in multiple locations, bring new ideas to life and find ways we can continuously bring more innovation, integration, and developer experience into our services.

Major responsibilities and requirements:

• Tools evaluation and selection – “What is best for us?”
• Leverage proven experience (5+ years) in a Senior Consulting role or a similar position (central tools team, technical presales, product owner…), with a perfect understanding of application development process.
• High enthusiasm in performing market exploration, analysis and selection of tools as best fit to existing landscape/portfolio.
• Detailed oriented tools comparison driven by the demand and use cases.
• Knowledge of related technologies such as programming, K8S and application monitoring.
• Benefits Calculation - “Is it worth investment?”.
• Good ability in internal Business/Investment case creation and Benefits (ROI) calculation.
• Experience in stakeholder management, needs collection and buy-in assurance.
• Tools Adoption and Rollout - “Bring it to life”.
• Assuring successful tools rollout from technical setup, suitable recharging model and internal offering creation.
• Experience with setting up training, communication on various channels, forums and events.
• Setting up sustainable run practices such as allocation of support and budgeting.
• Communication and Collaboration
• For Principal Consultant communication is a major part of the job – whether it is with vendors, users, or Business unit partners required soft skills level is very high.
• Good ability to express opinions openly and a commitment to fostering a culture of continuous improvement.
• Perfect analytical skills needed for assessing the needs.
• Willingness in flexibility to adjust working hours to better align with EU-based users is a plus.
• Strong problem-solving abilities and keen attention to detail are essential for this role.
  
  
  

Ready to embark on the journey? Here’s what we are looking for:

We require having proven track records in software consulting in development tools area or adoption projects. Experience with Software methodologies. Ability to analyze, communicate and deliver new things.

You have can-do attitude, open mindset, you are able to work independently, prioritize and organize your tasks and the project. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English is necessary.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.
  
  
  

Great TeamIf the role sounds interesting to you, please let us know and join us in delivering the Platform Engineering future of DHL logistics! Your potential future manager, Lukas, cannot wait to speak with you in case this sounds interesting!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.