Presales Engineer (Cloud Native - DevOps / K8S)

Agensi Pekerjaan Genie Hunt Talent; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A recruitment agency in Kuala Lumpur is seeking an experienced Presales Engineer. You will provide technical guidance and support to customers in the cloud native and container platform area, collaborating with internal teams to enhance solutions. The ideal candidate has a Bachelor's degree and 2+ years of experience in IT, with excellent communication skills in English and Mandarin.

Qualifications

• Min. 2 years of working experience in IT and Internet related companies.
• Familiar with the mainstream technology and related products in the cloud computing industry.
• Experience in Presales, R&D or operation and maintenance of medium and large-scale projects.

Responsibilities

• Provide customers with on-site guidance and training for product trials.
• Cooperate with the sales team to identify business opportunities and provide pre-sales technical support.
• Responsible for the preparation of project proposals and other technical documents.

Skills

Technical communication

Problem-solving

Analytical skills

Cloud computing knowledge

Team collaboration

Education

Bachelor's degree in Computer Science, Computer Engineering or related field

Job description

We are seeking an experienced Presales Engineer. You will be responsible for providing technical guidance, support and solutions to our customers in the cloud native and container platform area. You will also work closely with our internal teams to develop and implement solutions to improve our offerings and ensure customer satisfaction.

Key Responsibilities

• Provide customers with on-site guidance and training for product trials, help customers solve technical problems, become a technical communication bridge between customers and the company, and maintain good customer relations.
• Cooperate with the sales team to identify business opportunities, provide solutions and pre-sales technical support
• Responsible for the preparation of project proposals, bids, test reports, implementation plans and other technical documents.
• Collect and sort out the needs from the client and the market, and provide more accurate and timely information for back-end products and R&D.
• Participate in relevant marketing activities and keynote speeches.
• Carry out technical exchanges and cooperation with partners.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering or related field.
• Min. 2 years of working experience in IT and Internet related companies. Familiar with the mainstream technology and related company products in the cloud computing industry. Experience in Presales, R&D or operation and maintenance of medium and large-scale projects is preferred.
• Excellent communication skills, including the ability to communicate technical information to both technical and non-technical audiences.
• Proficiency in English and Mandarin are highly desirable.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving and analytical skills.