Presales Consultant (Network & Security)

M3 - Microtree; Puchong; On-site; MYR 80,000 - 110,000; Full time

Job summary

An IT solutions provider in Malaysia is looking for a Pre-Sales Engineer who will provide technical support to clients and present advanced product solutions. Candidates must have at least 5 years of relevant experience, a Bachelor’s degree in IT or Engineering, and multilingual proficiency in English, Bahasa Malaysia, and Mandarin. This role offers benefits including KWSP, SOCSO, and medical claims.

Benefits

KWSP

SOCSO

Medical claim

Qualifications

• Minimum 5 years relevant work experience in Pre-Sales is a MUST.
• System infra background is an advantage.
• Good understanding of hardware is a plus.

Responsibilities

• Providing Pre-Sales support to prospective clients.
• Develop and deliver high-quality presentations.
• Respond to technical questions from clients.

Skills

Pre-sales technical support

Presentation skills

Network and routing protocols

Security solutions knowledge

Multilingual communication (English, Bahasa Malaysia, Mandarin)

Education

Bachelor's degree in IT or Engineering

Tools

Microsoft

UNIX

LINUX

VMware

Job description

Job Responsibilities

• Providing Pre-Sales (technical / functional) support to prospective clients and customers while ensuring customer satisfaction with minimal supervision.
• Develop and deliver high quality standard presentations and demonstrations.
• Present and articulate advanced product features and benefits, product direction and overall companyâs Network/Security solutions.
• Design, validate, and present Network/Security solutions to include advanced product concepts, future direction, and 3rd party complimentary products.
• Respond prospective clients and clients to technical questions about the product or related infrastructure.
• Proactively engages in the sales cycle through answering RFIâs, RFPs and RFQs
• Deploy and conduct product demonstrations, POCs to suspects and prospective customers, both standard and tailored.
• Maintain technical competence by keeping abreast of new products enhancements, product best practices and procedures.
• Able to talk with different audiences, appropriately adjust technical content to meet different audience knowledge and interest and can juggle meetings with multiple audiencelevels.
• Promote the solution, create, and deliver initial high level technical presentations to our customers at all levels within their organization.

Job Requirements

• Bachelorâs degree level in IT or Engineering, or a related field.
• Able to speak in English, Bahasa Malaysia and Mandarin
• Minimum 5 years relevant work experience in Pre-Sales is a MUST.
• System infra background is an advantage.
• Strong knowledge in Network and Routing protocol.
• Strong knowledge in Security solution (NGFW, DDOS, Cloud Security, WAF) or equivalent.
• Good understanding of hardware and Microsoft/UNIX/ LINUX/VMware virtual machines are a plus.

Job Benefits

• KWSP
• SOCSO
• Medical claim