Premium Executive

Standard Chartered; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A global banking institution in Malaysia is seeking a dedicated sales professional to manage and upgrade Priority clients. Responsibilities include cross-selling financial products and achieving quarterly sales targets in a dynamic environment. The ideal candidate will possess excellent communication skills and a strong sales orientation. This role offers a competitive salary and comprehensive benefits to support overall wellbeing.

Benefits

Competitive salary

Core bank funding for retirement

Flexible working options

Wellbeing support programs

Continuous learning opportunities

Qualifications

• Experience in banking tele sales environment; retail banking exposure is an advantage.
• Enthusiastic, aggressive, self-motivated attitude desired.
• Able to work under pressure in a highly intense sales environment.

Responsibilities

• Identify and upgrade potential Priority clients.
• Refer and up-sell financial products to existing customers.
• Meet individual quarterly KPIs.

Skills

Excellent communication skills

Interpersonal skills

Sales orientation

Education

High school certificate (SPM)

Job description

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Job Description

• Identify and upgrade potential Priority clients from existing Personal/Premium base of clients
• Refer and up-sell an array of financial and related products to existing SCB Priority customers through telemarketing distribution and initiative (i.e. Wealth and Deposits)
• Responsible in meeting individual quarterly KPIs
• Foster good relationship with customers and provide high level of quality service in managing inquiries and needs and feedback during sales solicitation
• Keep abreast of competitor’s activities and products
• Handle customer issues that may arise during sales calls and provide workable resolution to avoid dissatisfaction or disputes
• Carry out ad-hoc duties as directed by management

Job Requirements

• Candidate must possess at least a high school certificate (SPM)
• Experience in banking tele sales environment; exposure in retail banking branch setting is an added advantage
• Excellent communication and interpersonal skills, able to present clearly and persuasively
• Enthusiastic, aggressive, self-motivated attitude with a desire to succeed and strive for best-in-class sales results
• Able to work under pressure in a highly intense sales environment

About Standard Chartered

We are an international bank, nimble enough to act, big enough for impact. For more than 170 years, we have worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you are looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holidays, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential