Premier Financial Guide, Klang Valley

HSBC; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading financial institution in Kuala Lumpur seeks a Premier Financial Guide to provide exceptional financial guidance. Candidates should have at least 2 years of experience in a customer-facing role, strong communication skills, and proficiency in both Bahasa Malaysia and English. Offers competitive salary, bonuses, and comprehensive benefits.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive healthcare benefits

Career development opportunities

Ongoing training and development programs

Qualifications

• Minimum 2 years of experience in a customer-facing role within the banking or financial services industry.
• Strong interpersonal and communication skills.
• Proficiency in Bahasa Malaysia and English.

Responsibilities

• Proactively engage with Premier customers to understand their unique financial needs.
• Provide tailored financial solutions and recommendations.
• Educate customers on HSBC Amanah's comprehensive range of products.

Skills

Customer engagement

Interpersonal skills

Communication skills

Product knowledge

Team player

Work ethic

Job description

About the role

Become a Premier Financial Guide at HSBC Amanah Malaysia Berhad in Kuala Lumpur. In this full-time position, you will be responsible for providing exceptional financial guidance and support to our Premier customers, helping them achieve their financial goals.

What you'll be doing

• Proactively engage with Premier customers to understand their unique financial needs and goals
• Provide tailored financial solutions and recommendations that align with the customer's priorities
• Educate customers on HSBC Amanah's comprehensive range of products and services
• Assist customers with account openings, transactions, and ongoing account management
• Collaborate with internal teams to deliver a seamless and personalised customer experience
• Maintain a strong understanding of the banking industry, regulations, and market trends
• Contribute to the growth and development of the Premier customer segment

What we"re looking for

• Minimum 2 years of experience in a customer-facing role within the banking or financial services industry
• Strong interpersonal and communication skills, with the ability to build rapport and trust with customers
• Excellent product knowledge and the ability to provide tailored financial solutions
• Proficiency in Bahasa Malaysia and English, both written and spoken
• A passion for helping customers achieve their financial goals
• A team player with a strong work ethic and a commitment to delivering exceptional customer service

What we offer

At HSBC Amanah Malaysia Berhad, we are committed to providing our employees with a rewarding and fulfilling work experience. As a Premier Financial Guide, you can expect:

• Competitive salary and performance-based bonuses
• Comprehensive healthcare and insurance benefits
• Opportunities for career development and growth
• Ongoing training and development programs
• A supportive and collaborative work environment

About us

HSBC Amanah Malaysia Berhad is the Islamic banking subsidiary of HSBC Bank Malaysia Berhad, a leading global financial institution. We are dedicated to providing our customers with innovative and Shariah-compliant financial solutions. As a Premier Financial Guide, you will be part of a dynamic team that is committed to helping our customers achieve their financial aspirations.

Apply now to become a Premier Financial Guide at HSBC Amanah Malaysia Berhad in Kuala Lumpur.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in wealth management?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

HSBC Bank Malaysia is the largest international bank in Malaysia, with over 54 branches across the country, our services extend from Conventional to Islamic banking facilities covering personal financing and wealth management.

Since opening its doors back in 1884, HSBC has pioneered the banking industry by introducing Malaysia’s first ATM and launched the world’s first PC-based banking platform, Electronic Touch Banking and Hexagon.

HSBC Bank Malaysia is the largest international bank in Malaysia, with over 54 branches across the country, our services extend from Conventional to Islamic banking facilities covering personal financing and wealth management.

Since opening its doors back in 1884, HSBC has pioneered the banking industry by introducing Malaysia’s first ATM and launched the world’s first PC-based banking platform, Electronic Touch Banking and Hexagon.

Perks and benefits Wellbeing Amenities Miscellaneous, dental, optical allowance Competitive paternity and maternity leaves Industry competitive Medical Insurance coverage

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