Premier Cust Care Rep-Snr-

MYS Federal Express Services (M) Sdn Bhd; Malaysia; Presencial; MYR 98.000 - 147.000; Jornada completa

Descripción de la vacante

FedEx Express México is seeking a Premier Customer Care Representative (Senior) to join our customer service team. The role requires secondary education or equivalent and at least three years of experience in customer service and interaction.

You will handle inquiries, provide accurate information, and represent FedEx with professionalism while supporting a diverse and inclusive workplace aligned with our values and standards.

Formación

• Secondary education or equivalent.
• Three (3) years of work experience in customer service and interaction.

Conocimientos

Customer service

Educación

Secondary education

Descripción del empleo

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Total Compensation and Benefits Package

We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Job Details

• Premier Cust Care Rep-Snr-Education: Secondary education or equivalent
• Experience: Three (3) years of work experience in customer service and interaction
• Job Posting End Date: 2026-11-30