Pre-Sales Technical Engineer – AI

Ingram Micro; Selangor; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Pre-Sales Technical Engineer with a strong background in IBM Generative AI and related technologies. This role involves collaborating with clients to design high-performance solutions, providing expert guidance, and conducting workshops. The ideal candidate will possess excellent communication skills and a passion for continuous learning. Join a dynamic team where your technical expertise will make a significant impact on customer success and drive innovation in technology solutions. If you are ready to take the next step in your career, this opportunity is for you.

Benefits

Health Insurance

Flexible Working Hours

Professional Development

Remote Work Options

Performance Bonuses

Qualifications

• 2+ years of experience in solution architecture or technical consulting.
• Strong programming skills in Python and experience with AI frameworks.

Responsibilities

• Collaborate with clients to design scalable solutions using IBM Gen AI.
• Engage with sales teams to present IBM Gen AI solutions to clients.

Skills

Pre-Sales Skills

Analytical Skills

Communication Skills

Problem-Solving Skills

Sales Acumen

Education

Bachelor’s degree in Computer Science

Relevant Certifications (e.g., Elastic Certified Engineer)

Tools

Kibana

Logstash

Docker

Kubernetes

AWS

Azure

GCP

Job description

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We are looking for an experienced Pre- Sales Technical Engineer with IBM Generative AI background orany equivalent technologies. The candidate shall possess proven skill set, strong fundamental, and working experience in tailoring solution design, configure Build of Materials (BOM), perform Proof of Concept (POC) or demonstration, and as well as Technical Enablement to our valuable customers.

This talent shall possess a strong Pre-Sales skill but not limited to consultative or facilitative style, experienced in handling the complex technical requests, technical support from initial engagement until deal closure. Also provide technical advice and opinions to customer. We are also seeking this candidate who is ability in converse and present to customer and have good both in oral and written communication.

The Pre-Sales Technical Engineer required to play a good role as team player and exhibit the broad knowledge in product and technology, support vendor, sales and including technical certifications. This candidate shall practice bilateral communications, by listens and understands patiently to customer requirement and demonstrate the ability to collaborate and communicate effectively.

Responsibilities - What you will be doing

Solution Design: Collaborate with clients to assess their requirements and design scalable, high-performance solutions using (Kibana, Logstash) and IBM GEN AI solutions.

Technical Expertise: Provide expert guidance on IBM Gen AI technologies.

Pre-Sales Support: Engage with sales teams to present IBM Gen AI solutions to potential clients, demonstrating the value and capabilities

Proof of Concepts: Develop and deliver proof-of-concept implementations to showcase Elastic's capabilities to customers.

Documentation: Create and maintain documentation related to solutions, architecture designs, and best practices.

Training and Enablement: Conduct workshops and training sessions for clients and partners.

Requirements:

Technical Proficiency: Knowledge in IBM Gen AIor equivalent brands like Lucidworks , Apache Solr, OpenAI, AWS Bedrock, Azure AIand etc

Strong programming skills, with proficiency in Python and experience with AI frameworks such as TensorFlow, PyTorch, or Hugging Face.

Experience with Business Infrastructure concepts and technologies (API, SOA, Microservices, ESB, SOAP/REST, Docker, Kubernetes, VMWare, Azure, GCP, AWS )

Analytical Skills: Experience with data analysis, indexing, and querying techniques.

Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

Problem-Solving: Strong analytical and problem-solving skills to troubleshoot and resolve issues effectively.

Sales Acumen: Experience in a presales role or technical sales environment is a plus but if you don’t have the experience is not deal breaker.

Certifications: Relevant certifications (e.g., Elastic Certified Engineer or IBM Gen AI) would be advantage.

Bachelor’s degree in computer science, Information Technology, or a related field.

2+ years of experience in solution architecture, technical consulting, or a related role, with a focus on Elastic technologies or similar technologies.

A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships. Highly desirable.

An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern? - Highly Valued

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Computer Software & Networking 101-1,000 employees

About Ingram Micro

Ingram Micro is the business behind the world’s brands with the ability to reach nearly 90 percent of the world’s population. Our diverse solutions portfolio includes advanced and specialty solutions, cloud, mobility, and commercial/consumer technologies, while enabling a global circular economy with full-service IT Asset Disposal and reverse logistics and repair services. Leveraging investments in technical, financial, and marketing resources, Ingram Micro helps customers run their businesses better and grow their technology practices faster.

Ingram Micro operates in 61 countries and reaches close to 200 countries. We have approximately 27,000 associates committed to providing our more than 161,000 customers and 1,500 vendor partners worldwide with a superior experience. Our fully digital, AI-driven business platform, known as Ingram Micro Xvantage, eliminates the friction of doing business in IT and allows our customers to have a more insightful experience both buying and managing technology. We are also fully committed to being a global steward with world-class ESG practices. Learn more at www.ingrammicro.com.

About Ingram Micro

Ingram Micro is the business behind the world’s brands with the ability to reach nearly 90 percent of the world’s population. Our diverse solutions portfolio includes advanced and specialty solutions, cloud, mobility, and commercial/consumer technologies, while enabling a global circular economy with full-service IT Asset Disposal and reverse logistics and repair services. Leveraging investments in technical, financial, and marketing resources, Ingram Micro helps customers run their businesses better and grow their technology practices faster.

Ingram Micro operates in 61 countries and reaches close to 200 countries. We have approximately 27,000 associates committed to providing our more than 161,000 customers and 1,500 vendor partners worldwide with a superior experience. Our fully digital, AI-driven business platform, known as Ingram Micro Xvantage, eliminates the friction of doing business in IT and allows our customers to have a more insightful experience both buying and managing technology. We are also fully committed to being a global steward with world-class ESG practices. Learn more at www.ingrammicro.com.

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