Pre-Sales Support Engineer

O'Connor's Engineering; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading telecommunications company is seeking a Sales Support Engineer to assist its sales team. The role involves developing technical pre-sales solutions, preparing documentation, and interacting with clients to ascertain their needs. The ideal candidate will possess a diploma and have a strong background in telecommunications, coupled with excellent communication skills in both English and Bahasa Malaysia.

Qualifications

• Candidate must possess at least a Diploma in Marketing / Telecommunication / Information Technology or equivalent.
• At least 5 years of working experience in related field.
• Able to work independently with minimal supervision.

Responsibilities

• Support sales team in qualification, analysis, and presentation of PABX products.
• Develop technical pre-sales solutions and prepare quotations and proposals.
• Conduct professional demos to customers and at trade shows.

Skills

Excellent interpersonal skills

Presentation skills

Conversational skills

Fluency in English

Fluency in Bahasa Malaysia

Education

Diploma in Marketing / Telecommunication / Information Technology

Job description

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To support the sales team in the qualification, analysis and presentation of PABX products and services to existing and prospective clients

Develop technical pre-sales solutions, support sales in tendering and bidding process, quotation and proposal preparation

Meet customers to understand user requirements and design solutions based on these requirements.

Prepare presentation materials and conduct professional demos to customers or at trade shows and conferences, when required

Discussed on technical issues with principal, supplier, project and service team in regards to system proposed

To prepare project related documentations and coordinate with clients/consultants/contractors on technical issues and project related matters.

Monitor progress and performance against the project plan; take action to resolve operational problems and minimize delays

Identify, develop, and gather the resources necessary to complete the project; Liaise with other operational areas in the organization (for example engineering, drafting, technical, service) to secure specialized resources and contributions for the project

Select, and manage the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service

Conduct project meetings and prepare regular reports to communicate the status of the project within and beyond the project team

Requirements:

Candidate must possess at least a Diploma in Marketing /Telecommunication /Information Technology or equivalent.

At least 5 year(s) of working experience in related field.

Excellent interpersonal, presentation and conversational skills; positive in learning

Fluent spoken and written English Language and Bahasa Malaysia

Able to work independently with minimal supervision

Possess own transport and willing to travel

Unlock job insights

Salary match Number of applicants Skills match

Telecommunications & Internet Service Providers 51-100 employees

O'Connor's Engineering Sdn Bhd (O'Connor's) is primarily a premier system integrator within the country in the telecommunication sphere. We offer solutions to a multitude of industries to cater to their needs in Telecommunications, Testing & Measurement, Communication Information Technology, Security Surveillance and Audio Visual.

O'Connor's represents a wide range of world-class products and, supported by a team of well trained and experienced engineers and technicians, we have been able to offer innovative solutions to our customers in Malaysia as well as in the region.

O'Connor's has its roots in Malaysia since 1959 and has more than 50 years of unblemished track records. Today as an ISO9001:2008 certified company we continue to strive to provide quality solutions to our customers.

O'Connor's excellent leadership in telephony solutions have won for us the Frost & Sullivan Malaysia System Integrator of the Year Award in Enterprise Telephony in 2010.

Satisfied customers have repeatedly engaged O'Connor's for productivity-related improvements. Our customers come from a varied range of industries among which are: oil & gas, manufacturing, hospitality, banking and financial institutions, government linked companies and its agencies, institutions of higher learning, telcos and the multinational corporations.

O'Connor's Engineering Sdn Bhd (O'Connor's) is primarily a premier system integrator within the country in the telecommunication sphere. We offer solutions to a multitude of industries to cater to their needs in Telecommunications, Testing & Measurement, Communication Information Technology, Security Surveillance and Audio Visual.

O'Connor's represents a wide range of world-class products and, supported by a team of well trained and experienced engineers and technicians, we have been able to offer innovative solutions to our customers in Malaysia as well as in the region.

O'Connor's has its roots in Malaysia since 1959 and has more than 50 years of unblemished track records. Today as an ISO9001:2008 certified company we continue to strive to provide quality solutions to our customers.

O'Connor's excellent leadership in telephony solutions have won for us the Frost & Sullivan Malaysia System Integrator of the Year Award in Enterprise Telephony in 2010.

Satisfied customers have repeatedly engaged O'Connor's for productivity-related improvements. Our customers come from a varied range of industries among which are: oil & gas, manufacturing, hospitality, banking and financial institutions, government linked companies and its agencies, institutions of higher learning, telcos and the multinational corporations.

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What can I earn as a Sales Support Engineer