Pre-Press & Graphic Designer

LGI Technology Penang; Seberang Perai; On-site; MYR 20,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Executive to assist in the design and preparation of artwork for print jobs. In this dynamic role, you will be the vital link between customers and various functions, ensuring their requirements are met and that products are delivered on time. Your responsibilities will include preparing artwork, managing sales orders, and providing exceptional customer service. If you are passionate about customer satisfaction and have a knack for communication, this is an exciting opportunity to contribute to a thriving team in the broadcasting and media sector.

Qualifications

• Experience in customer service roles is essential.
• Proficiency in Microsoft Office applications is required.

Responsibilities

• Assist in design and preparation of artwork and printing.
• Coordinate customer orders and handle inquiries effectively.

Skills

Customer Service

Microsoft Office

Communication Skills

Education

High School Diploma

Tools

Thermal Printing

Job description

Assist the Design Officer in the design and preparation of the artwork, printing block and screen for new print jobs & Customer Service Executive for supporting customers as a link between customers and the various functions following up on customers’ requirements and ensure timely product delivery to customers.

Key Responsibilities:

1. Prepare artwork, output film, printing block and upgrade cutter file.
2. Filing of sales order & job envelope.
3. Type quotation & other relevant clerical job.
4. Issue job instruction, sales order & cutter if needed.
5. Printing Thermal Printing for product.
6. Coordinate some assigned customer’s order.
7. Attend all customers’ calls, understand customers’ requirements and convey customers’ complaints.
8. Keep track and filing of PO and other relevant document for future references.
9. Any other duties as and when assigned by management.

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Your application will include the following questions:

• Which of the following types of qualifications do you have?
• How many years' experience do you have as a customer service assistant?
• Do you have customer service experience?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following languages are you fluent in?

Broadcast Media, Entertainment and Publishing 11-50 employees.