Join our dynamic team and play a vital role in delivering cutting-edge medical solutions that impact patient lives! We are seeking a highly motivated and organized Sales Coordinator to support our sales team and ensure seamless order processing and customer satisfaction. This is a fantastic opportunity to contribute to a growing company within the healthcare industry.
About the Role:
This role focuses on sales coordination, primarily processing customer orders, coordinating distribution, and managing quotations and tenders. Your accurate and efficient handling of these tasks will contribute directly to our business growth.
RESPONSIBILITIES
- Handle customer inquiries regarding order status, via phone and email.
- Process customer purchase orders accurately and in a timely manner.
- Issue accurate Delivery Orders and Invoices to customers.
- Upload Invoices to the customer portal after billing.
- Collaborate with the Sales and Technical Departments to coordinate order fulfilment between the warehouse and customers (including deliveries of goods and samples).
- Liaising with and follow up on orders issued to suppliers/vendors
Sales & Technical Support:
- Support Sales and Technical Department to coordinate distribution between warehouse and customers.
- Support Sales and Technical Department with all administrative work.
Quotations & Tenders:
- Prepare daily quotations and quotations for sebutharga, tender, and projects, including compiling all necessary documents.
Inventory Management:
- Monitor and maintain accurate records of current inventory and physical stock quantities.
- Create and compile e-catalogues.
- Update products and customer information in the ERP system.
General Tasks:
- Answer incoming calls professionally and efficiently.
- File documents systematically and organized.
- Complete other ad-hoc tasks assigned by your supervisor.
QUALIFICATION
- At least SPM qualification
- Minimum 1 year of experience in a customer service or administrative role.
- Strong organisational skills and the ability to prioritise multiple tasks.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- A positive attitude and a willingness to learn
BENEFITS
- Monthly salary
- Travelling allowance
- Overseas incentive trip
- Medical and hospitalisation benefits
- Opportunities for professional growth and development
- Supportive and collaborative work environment
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Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a sales coordinator? Do you have previous invoicing experience? Which of the following Microsoft Office products are you experienced with? Do you have order processing experience? Which of the following languages are you fluent in?
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