Polis Bantuan (Security Assistant) at MyTOWN Shopping Centre

IKEA; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company seeks security personnel in Kuala Lumpur. Candidates should have SPM qualifications, relevant experience, and the ability to handle emergencies and manage safety protocols. The role emphasizes vigilance and effective communication, contributing significantly to security management in a busy shopping environment.

Qualifications

• Malaysian citizen aged 20 to 35 years.
• At least 1 year of relevant work experience.
• No criminal record or drug influence; good health and eyesight.

Responsibilities

• Execute patrolling and static post control, crime prevention.
• Report emergencies and manage traffic flow.
• Monitor construction and maintenance works.

Skills

Analytical thinking

Interpersonal skills

Conflict resolution

Teamwork

Crowd control

First aid knowledge

Education

SPM qualification with passes in at least 5 subjects

Job description

Company Description

MyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre aims to deliver a fantastic customer experience with a vibrant mix of retailers.

MyTOWN Shopping Centre is developed jointly by Boustead Holdings Berhad and Ikano Pte. Ltd. For more information, visit http://www.mytownkl.com.my/

Job Description

1. Execute patrolling and static post control, crime prevention, and detect suspicious people.
2. Carry out safety and security responsibilities as directed.
3. Follow instructions from Senior Security Assistant and higher-ranking officers at all times.
4. Report emergencies to the Senior Security Assistant and take necessary actions during incidents, criminal activities, riots, sabotage, civil threats, etc.
5. Patrol designated routes or locations as determined from time to time.
6. Manage traffic flow during peak hours and emergencies; handle errant motorists and illegal parking.
7. Report mechanical, electrical faults, or damage, including water leaks, gas leaks, lift malfunctions, or fire to the appropriate personnel.
8. Monitor, record, and report construction and maintenance works in the vicinity.
9. Manage outsourced security guards and monitor service provider performance.
10. Enforce safety and fire rules, including conducting security checks and audits.

Qualifications

• SPM qualification with passes in at least 5 subjects, including Bahasa Melayu and Sejarah.
• Malaysian citizen aged 20 to 35 years.
• No criminal record or drug influence; good health and eyesight.
• Height: Male 165cm, Female 157cm.
• Chest: Male 81cm normal, 86cm deep breath.
• Weight: Male 50kg, Female 48kg.
• At least 1 year of relevant work experience.

Additional Information

Motivation (Top 5 points)

• Passionate about growing business and developing people.
• Enjoy meeting and helping customers with effective solutions.
• Strong achievement drive in change management.
• Continuous improvement mindset.
• Organized and structured approach.

Knowledge (Top 10 points)

• Ability to analyze situations before decision-making.
• Interpersonal skills including conflict resolution, teamwork, empathy, listening.
• Basic knowledge of Malaysian Law (PDRM).
• Understanding of Auxiliary Police Rules and Regulations.
• Crowd control and suspect handling skills.
• First aid knowledge.
• VVIP and VIP escort handling.
• Accident and incident management.
• Energetic and capable of managing stress.

Capabilities (Top 10 points)

• Analytical thinking.
• Result-oriented approach.
• Leadership qualities.
• Good interpersonal skills.
• Strong communication skills.
• Goal setting ability.
• Energetic and physically fit.
• Teamwork skills.
• Flexibility.
• Determination and persistence.