Polis Bantuan (Security Assistant) at MyTOWN Shopping Centre

Polis Bantuan (Security Assistant) at MyTOWN Shopping Centre

• Full-time
• Department: Health & Safety

MyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining, and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre aims to deliver a fantastic customer experience with a vibrant mix of retailers.
Developed jointly by Boustead Holdings Berhad and Ikano Pte. Ltd. For more information, log on to http://www.mytownkl.com.my/

Responsibilities:

1. Execute patrolling and static post control, crime prevention, and detect suspicious persons.
2. Carry out safety and security responsibilities as directed.
3. Adhere to instructions from Senior Security Assistant and higher-ranking officers.
4. Report emergencies and take necessary actions during incidents such as crimes, riots, sabotage, or civil threats.
5. Patrol designated routes and locations as assigned.
6. Manage traffic flow during peak hours and emergencies, and handle illegal parking and errant motorists.
7. Report mechanical, electrical faults, water leaks, gas leaks, lift malfunctions, fires, etc., to the relevant authorities.
8. Monitor and report construction and maintenance works nearby, including noise levels and working hours.
9. Manage outsourced security personnel and monitor their performance.
10. Enforce safety and fire regulations, including conducting SecCheck inspections and audits.

Minimum Qualifications:

• SPM with passes in at least 5 subjects, including Bahasa Melayu and Sejarah.
• Malaysian citizen aged between 20 and 35 years.
• No criminal record or drug influence; good health and eyesight.
• Height: Male 165cm, Female 157cm.
• Chest measurement: 81cm normal, 86cm with deep breath (Male).
• Weight: Male 50kg, Female 48kg.
• At least 1 year of relevant work experience.

Motivation (Top 5 points):

• Passionate about growing business and people together.
• Enjoy meeting and assisting customers with effective solutions.
• Strong achievement orientation in change management.
• Desire for continuous improvement.
• Preference for organized and structured work environments.

Knowledge (Top 10 points):

• Ability to analyze situations before making decisions.
• Interpersonal skills including conflict resolution, teamwork, empathy, listening, and positivity.
• Knowledge of Basic Malaysian Law (PDRM).
• Knowledge of Auxiliary Police Rules and Regulations.
• Crowd control handling skills.
• Suspect handling procedures.
• First Aid knowledge.
• Handling accidents and incidents.
• Energetic and capable of managing stress.