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A leading company in Kuala Lumpur is seeking a professional for Policy Servicing operational support and business process analysis. The role involves participation in automation projects, performance reviews, and ensuring operational excellence. Candidates should have a degree in Business Administration and ideally possess experience in the insurance industry.
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110122
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.
1.Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including:
2. Prepare business case and presentation slides for related initiatives and projects.
3.Perform data analysis and presentation to support business decision.
4.Establish and update guidelines, working instructions and standard operating procedures.
5.Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.
Required:
Preferred: