Policy Admin Executive (Employee Benefits)

MHC Asia Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

MHC Asia Group seeks a Policy Admin Executive to manage client onboarding and account maintenance in a growing health technology environment. Candidates should have at least 2 years of experience, be proficient in English, and demonstrate strong organizational skills. This role promises to enhance efficiency in managing healthcare costs through innovative technology.

Qualifications

• Minimum 2 years of working experience.
• Experience in Policy Administration preferred.
• Organized, meticulous, and able to meet deadlines.

Responsibilities

• New client onboarding including company setup and member data import.
• Account maintenance, renewal, and termination.
• Manage queries and escalations from insurers and members.

Skills

Organization

Attention to detail

Teamwork

Fast learning

Proficient in English

Tools

Microsoft Office

Job description

Policy Admin Executive (Employee Benefits)

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• New client onboarding (including company setup, benefit setup, member data import, client logins, app access setup, card printing)
• Account maintenance, renewal, termination (including member data reconciliation, clean-up, update or re-creation of benefit schemes)
• Query & escalation management from insurers, client HRs, members
• Create benefit utilization adjustments for direct and insurer accounts
• Ad-hoc physical card printing
• UAT setup and testing for new business
• Data entry of medical chits submitted from clinics into the enrolment portal
• Any other duties as assigned

Job Requirements:

• Minimum 2 years of working experience
• Experience in Policy Administration preferred
• Organized, meticulous, able to meet deadlines, work independently and in teams, fast learner
• Proficient in spoken and written English
• Proficient in Microsoft Office

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Unlock job insights

Salary match, Number of applicants, Skills match

Your application will include questions about your experience, qualifications, insurance industry experience, right to work in Malaysia, expected salary, background check, holiday availability, and policy administration experience.

MHC Asia Group is a leading health technology company with a network of over 880 in Malaysia, 1200 panel clinics in Singapore, and footprints in Indonesia, the Philippines, and Hong Kong.

Majority of insurers and corporate clients use MHC’s web-based system to manage healthcare costs and profile health.

MHC leverages information technology and big data analytics to increase efficiency, transparency, lower costs, and boost productivity.

Visit us at:

• www.mhcasia.com/health_screening
• www.facebook.com/mhcasia
• www.youtube.com/mhcasia