PMO Lead (Malaysia)

Gear Inc; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a PMO Lead to enhance project management practices across various initiatives. In this dynamic role, you will support the PMO by overseeing the entire project management lifecycle, from scoping and planning to execution and governance. You will collaborate with diverse teams, mentor project members, and ensure compliance with best practices while managing risks and stakeholder expectations. If you are passionate about driving project success and innovation in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Bachelor's degree or equivalent work experience required.
• 2+ years in project management or operations roles preferred.

Responsibilities

• Lead and collaborate with cross-functional teams throughout project cycles.
• Manage multiple projects, ensuring timely delivery and organization.

Skills

Project Management

Stakeholder Management

Risk Management

Communication Skills

Mentorship

Education

Bachelor's Degree

Tools

Project Management Methodologies

PMP Certification

Lean Six Sigma

Job description

The PMO Lead will support the PMO in delivering comprehensive, end-to-end service that covers all key aspects of the project management lifecycle, from discovery, planning, implementation and governance, and post-implementation due diligence. The successful candidate is expected to play a hands-on role and will be reporting directly to the PMO Sr. Manager.

Key Responsibilities:

1. Conduct thorough scoping and stakeholder-resource analysis for transition projects, as well as innovation and business integration initiatives;
2. Lead and/or collaborate with cross-functional teams, including Clients, Executive Leadership, Operations, Human Resources, and other back-office support functions throughout the project cycle; Offer mentorship to project team members in accordance with project goals;
3. Gather high level business requirements for transition projects and translate into project charters/plans, covering scope, deliverables & timelines, resource and/or budget allocation, risks and issues, etc.;
4. Manage multiple projects simultaneously, prioritizing tasks and maintaining a high level of organization to meet target timelines and expectations;
5. Participate in and/or lead project governance, carry out communication/engagement plans for alignment, deliberation, and/or adjustments where necessary;
6. Identify, analyze, mitigate and control project risks and issues;
7. Handle administrative and PMO responsibilities, including preparing project documentation, reports, and presentations, and ensuring compliance with internal processes and governance standards;
8. Stay updated with the latest trends and methodologies in project management to bring innovative approaches and improvements to project execution;
9. Perform other related duties and tasks as assigned.

Desired Qualifications

1. Bachelors degree or equivalent work experience;
2. At least 2 years of experience in operations, project management, and/or program management roles (in BPO industry; desired, not required);
3. Proven experience in project management methodologies, frameworks, and best practices;
4. Strong understanding of program management, including service delivery processes and its governance;
5. PMP, Lean, Six Sigma, and other relevant certifications, highly desirable;
6. Solid stakeholder and client management skills;
7. Can confidently drive engagement with teams located in multiple locations;
8. Ability to travel to Gear Inc. locations globally.