Platform Engineering Leader — AI-Driven Reliability

MetLife; Kuala Lumpur; On-site; MYR 180,000 - 320,000; Full time

Job summary

MetLife Head of Engineering leads the strategy, modernization, reliability, and end-to-end lifecycle management of core application and integration platforms across Asia. You will partner with business leaders, product owners, enterprise architecture, security, and global teams to drive delivery excellence and modernize the platform ecosystem in alignment with MetLife’s global strategy.

The role balances long-term platform roadmap with day-to-day operational accountability for mission-critical

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.
• Deep expertise in Java, SQL/NoSQL technologies and modern front-end frameworks with a proven track record of designing, building, and operating enterprise-scale, large-scale applications across both on-premises and cloud-native environments.
• Leveraged and championed the use of AI, machine learning and AI-assisted engineering tools (GitHub Copilot, coding agents) to improve platform reliability, observability, developer productivity and software quality.
• Hands-on exposure to cloud platforms (AWS, Azure, or GCP), including containerization, orchestration, and cloud-native services.
• Strong hands-on experience with enterprise integration and middleware technologies, including Enterprise Service Bus (ESB) platforms and Oracle API Gateway, supporting high-volume, mission-critical workloads.
• Experience leading cloud migration and platform modernization initiatives, including re-platforming, refactoring, and technology currency uplift for legacy systems.
• Familiarity with DevSecOps practices, CI/CD pipelines, and automated testing frameworks.
• Experience with observability, monitoring, and AIOps capabilities to improve platform reliability and operational efficiency.

Responsibilities

• Develop and own the long-term platform strategy, including roadmap planning, architecture evolution, modernization initiatives, and technology refresh cycles.
• Ensure platform operations comply with Financial Services Agency (FSA) regulations, internal risk frameworks, and data governance requirements.
• Establish and monitor reliability targets (SLOs and SLIs) and drive continuous improvement in MTTR, service health, and operational resilience.
• Lead, coach, develop, and empower team members to achieve business objectives and deliver high-quality platform initiatives, including system upgrades, capability enhancements, increased availability, and the adoption of AIOps capabilities.
• Drive reliability engineering practices such as scalability, self-healing, and availability patterns, with the objective of continuously improving system availability and technology currency.
• Own the platform budget, ensuring optimal investment utilization and cost efficiency. Manage vendor partnerships, SLAs, and strategic suppliers to maximize value delivery.

Skills

Java

SQL/NoSQL

Front-end frameworks

AI tooling

Cloud platforms

ESB

Oracle API Gateway

CI/CD

Observability

Education

Bachelor’s degree in Computer Science / IT

Tools

GitHub Copilot

Containerization

Kubernetes

Job description

MetLife Head of Engineering leads the strategy, modernization, reliability, and end-to-end lifecycle management of core application and integration platforms across Asia. You will partner with business leaders, product owners, enterprise architecture, security, and global teams to drive delivery excellence and modernize the platform ecosystem in alignment with MetLife’s global strategy.

The role balances long-term platform roadmap with day-to-day operational accountability for mission-critical