PHARMACY TECHNICIAN, PHARMACY

KPJ Kluang Specialist Hospital; Kluang; On-site; MYR 33,000 - 45,000; Full time

Job summary

KPJ Kluang Specialist Hospital is seeking a Pharmacy Assistant to support dispensing, preparation, compounding, repacking and customer counseling for medication delivery. Responsibilities include screening prescriptions, communicating with doctors on dosage issues, and ensuring accurate labeling and dispensing.

The role also involves ward stock checks, drug information provision to hospital staff, and assisting pharmacists with unit documentation and inventory control in a hospital setting.

Qualifications

• Diploma in Pharmacy required.
• Demonstrated training in hospital setting during Diploma.
• Technical and practical skills with customer service and communication.

Responsibilities

• Screen prescriptions and enter orders.
• Coordinate with doctors on illegible handwriting or drug unavailability.
• Pack, label, check and dispense medications.
• Provide patient counseling when needed.
• Prepare extemporaneous compounds as required.
• Conduct ward stock checks and report discrepancies.

Skills

Medication Counselling Skill

Technical and Practical Skills

Customer Service

Education

Diploma in Pharmacy

Job description

GENERAL DESCRIPTION

The Pharmacy Assistant will be required to perform various tasks within the Pharmacy Services including dispensing, preparation of drugs, compounding, repacking and counseling of customers regarding drug delivery devices to ensure the safe and effective dispensation of medication to the provision of health care.

RESPONSIBLE FOR

1. 1. Screening and order entry of prescriptions/drug charts
2. 2. Confirming with doctors in the event of illegible handwriting, dosage/frequency/duration errors, or drug unavailability
3. 3. Packaging, labeling, checking, and dispensing medications
4. 4. Providing patient counseling when required
5. 5. Compounding pharmaceutical products for extemporaneous use
6. 6. Conducting monthly ward check and pharmacy stock check

JOB DESCRIPTION

1.0 ORGANIZATION AND MANAGEMENT 1. To understand and carry out pharmaceutical care in line with Vision and mission, Core Values, Goals and objective that suit the scope of the Pharmacy services and the hospital. 2. To understand the service organization structure. 3. To attend meetings held by the services in order to discuss issues and matters pertaining to the operation of the service. 4. To be the first liner in all dispensing duties which include: Screening and order entry of prescriptions/ drug charts. Confirmation with doctors in the event of illegible handwriting, dosage/ frequency/ duration error or drug not available. Compounding pharmaceutical products for extemporaneous use. Packaging, labelling, checking and dispensing of medications. Sending prepared medications to the ward. 5. To conduct monthly ward check and pharmacy stock check on slow moving items, short expiry item and rotate stock if required. Report any discrepancies found to Pharmacist. 6. To provide patient counseling when required. 7. To provide drug information to patients, doctors, nurses, and other hospital personnel. Refer to Pharmacist if needed. 8. To restock drugs in pharmacy, wards and units and inform Pharmacist In-Charge of unavailability of drugs. 9. To ensure adequate inventory level of general supplies, e.g. prescription pads/ drug charts, disposables and dispensing items for smooth service operation. 10. To unpack the ward return medications. 11. To prepack bulk medications if required. 12. To accurately reconciling and finalizing discharge bill. 13. To prepare external solutions and disinfectants for ward / clinics; 14. To participate in any stock take arranged by the hospital. 15. To compile daily and monthly statistics as per quality objectives. 16. To record and file Psychotropic Drug Prescriptions. 17. To ensure precision and accuracy while dispensing and report to Pharmacist or Pharmacist in-charge immediately in case of any error occurred. 18. Keep work area tidy and clean. 2.0 HUMAN RESOURCE AND DEVELOPMENT 1. Takes personal responsibility for own professional development and keep up to date with professional change and growth by maintaining mandatory learning hours. 2. To participate in the orientation of new staff in pharmacy. 3. Maintain the record of personal leave and training attended. 3.0 POLICIES AND PROCEDURES 1. Adheres to the hospital policies, procedure, guidelines and work instructions. 2. Adhere to all Acts, Laws, Rules and Regulation governing the pharmacy service at all time. Liaise and coordinate with Doctors and other services on issues related to Pharmacy Services 4.0 FACILITIES AND EQUIPMENT 1. To operate all equipment in the unit according to procedure and provides assistance/ guidance to new staff in their use. 2. To check that all equipment are functioning well and service according to PPM schedule. 3. To report to Engineering personnel if any faulty and takes necessary action accordingly. 4. To assist in the maintenance of equipment by proper cleaning, handling and utilization as directed. 5. To assist the pharmacist in keeping accurate records of equipment and drugs in the pharmacy 5.0 SAFETY AND QUALITY IMPROVEMENT ACTIVTIES 1. To carry out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994:- a) To take reasonable care at work for the safety of yourself and other persons; b) To co-operate with your employer or any other person in the discharge of any duty; c) To wear or use any protective equipment or clothing provided by the employer. d) To comply with any instruction or measure on 2. Participates actively in any other new service that is introduced by the services. 3. Participates in 5S activities and comply with the specified requirements. 4. Practices Standard People Practice (SPP) at all times. 5. Ensure compliance of Patient Safety Goals as safety improvement measures recommended by National Patient Safety Goals. 6. Policies on patient and family rights are addressed at all times. 7. To participate actively and encourages compliance to all policies and Procedures of ISO9001:2015, ISO 14001:2015 and OHSAS 18001:2007, HACCP Netherlands, Malaysian Hospital Accreditation Standards, Joint Commission International Accreditation Standards (JCI) and NPSG. 6.0 ADDITIONAL DUTIES AND RESPONSIBILITIES IN THE SPECIFIC AREAS 1. To be involved in various committees/ activities assigned by management. 2. To be a preceptor to Diploma in Pharmacy Students and to attend any preceptor courses assigned. (if applicable). 3. To be a mentor to train and guide new Pharmacy Assistants.4. 4. To perform any other duties as ordered by the Pharmacist/ Pharmacist In-Charge.

JOB REQUIREMENT

1. Education: Diploma in Pharmacy 2. Knowledge and Experiences: Should demonstrate evidence of training in hospital setting during his/her undergraduate Diploma. 3. Skills & Competencies: Technical and Practical Skills Customer Service and Communication Interpersonal & Communication Skills Organizational and Personal Competencies Administrative & Organizational Competencies 4. Special skills required Medication Counselling Skill General knowledge of drug terms and pharmacy maths 5. Personal Attributes Reliable Emotional Intelligence Proactivity Professional KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.