Pharmacy & Retail Assistant — Customer Service Pro

Sunway Multicare Pharmacy Kota Permai; Seberang Perai; On-site; MYR 24,000 - 36,000; Full time

Job summary

Sunway Multicare Pharmacy Kota Permai in Penang is seeking a Retail/Pharmacy Assistant to deliver friendly, efficient customer service and assist shoppers with purchases and inquiries. You will help maintain clean shelves, check stock and expiry dates, support promotions, and work as part of a motivated pharmacy team in our Penang store.

Previous retail or pharmacy experience is an advantage; good communication and attention to detail are essential for accurate transactions and smooth daily

Qualifications

• Excellent communication and customer service.
• Customer-focused attitude and willingness to assist others.
• Strong attention to detail when handling transactions, stock and expiry dates.
• Ability to maintain organised displays and work well in a retail pharmacy team.
• Previous retail, pharmacy, customer service, or POS experience is an advantage.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Assist customers with products and general enquiries.
• Handle sales transactions and POS operations accurately.
• Receive, arrange, and replenish stock.
• Maintain clean and organised shelves and product displays.
• Check stock levels and product expiry dates.
• Assist with stocktaking and inventory activities.
• Support promotions, sales targets, and general store duties.

Skills

Customer service

Communication

Attention to detail

POS experience

Tools

POS system

Job description

Sunway Multicare Pharmacy Kota Permai in Penang is seeking a Retail/Pharmacy Assistant to deliver friendly, efficient customer service and assist shoppers with purchases and inquiries. You will help maintain clean shelves, check stock and expiry dates, support promotions, and work as part of a motivated pharmacy team in our Penang store.

Previous retail or pharmacy experience is an advantage; good communication and attention to detail are essential for accurate transactions and smooth daily