Pharmacy Operations Lead

BIG Pharmacy Healthcare Sdn Bhd; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

BIG Pharmacy Healthcare Sdn Bhd in Malaysia seeks a Pharmacy Supervisor to lead a team of pharmacy assistants, supervise staff, assign daily tasks, and ensure smooth workflow in a busy community pharmacy. Training provided.

You will oversee dispensing workflows, ensure SOP compliance, regulatory adherence under Poison Act 1952, maintain medication safety, handle customer inquiries, supervise labeling and reviews, and manage payments. This role focuses on operations excellence and patient service.

Responsibilities

• Lead pharmacy staff and supervise daily operations.
• Oversee dispensing workflow, customer service, and admin tasks.
• Ensure compliance with SOPs, regulations, and digital pharmacy tools.
• Maintain regulatory compliance and medication safety practices.
• Manage customer inquiries and referrals to the team.
• Oversee medication dispensing and labeling to ensure patient safety.
• Process payments and balance the cash register.

Job description

BIG Pharmacy Healthcare Sdn Bhd in Malaysia seeks a Pharmacy Supervisor to lead a team of pharmacy assistants, supervise staff, assign daily tasks, and ensure smooth workflow in a busy community pharmacy. Training provided.

You will oversee dispensing workflows, ensure SOP compliance, regulatory adherence under Poison Act 1952, maintain medication safety, handle customer inquiries, supervise labeling and reviews, and manage payments. This role focuses on operations excellence and patient service.