Pharmacy Customer Care & Inventory Associate

BIG Pharmacy Healthcare Sdn Bhd; Kepong; On-site; MYR 23,000 - 36,000; Full time

Job summary

BIG Pharmacy Healthcare Sdn Bhd – Kepong, Kuala Lumpur is seeking an entry-level Customer Service Assistant with training provided. You will help customers with product information, assist in product selection and promotions, and ensure accurate payment processing.

Responsibilities include maintaining product displays, FIFO/FEFO inventory practices, stock receiving, responding to inquiries, and balancing the cash register.

Qualifications

• Customer service mindset with a friendly approach.
• Attention to pricing and promotions accuracy.
• Basic stock control and inventory handling.
• Willingness to learn and follow supervision.

Responsibilities

• Attend to customers, provide product information and assist with product selection.
• Ensure product visibility and display using FEFO/FIFO practices.
• Receive incoming goods, store deliveries and assist stock control.
• Respond to customer inquiries and escalate to pharmacy team when needed.
• Attach price tags, stay updated on promotions and create displays.
• Process cash and card payments and balance the cash register.

Skills

Customer service

Cash handling

Stock management

Product knowledge

Visual merchandising

Tools

POS system

Job description

BIG Pharmacy Healthcare Sdn Bhd – Kepong, Kuala Lumpur is seeking an entry-level Customer Service Assistant with training provided. You will help customers with product information, assist in product selection and promotions, and ensure accurate payment processing.

Responsibilities include maintaining product displays, FIFO/FEFO inventory practices, stock receiving, responding to inquiries, and balancing the cash register.