Customer Experience & Merchandising Specialist

BIG Pharmacy Healthcare Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

BIG Pharmacy Healthcare Sdn Bhd in Kuala Lumpur is offering a trainee role in our customer-focused team. You will assist customers, provide product information, help locate items, and support promotions and pricing with attentive service.

On-the-job training is provided to learn FEFO/FIFO inventory practices, stock handling, and cash/card payment processing, preparing you for a career in retail pharmacy operations.

Responsibilities

• Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.
• Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.
• Receive incoming goods, store deliveries appropriately, and assist in stock control and management.
• Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.
• Attach price tags to products, stay updated on special promotions, and create appealing displays.
• Process cash and card payments accurately and balance the cash register with receipts.

Job description

BIG Pharmacy Healthcare Sdn Bhd in Kuala Lumpur is offering a trainee role in our customer-focused team. You will assist customers, provide product information, help locate items, and support promotions and pricing with attentive service.

On-the-job training is provided to learn FEFO/FIFO inventory practices, stock handling, and cash/card payment processing, preparing you for a career in retail pharmacy operations.