Pharmacy Assistant & Customer Service Specialist

Big Pharmacy Healthcare Sdn Bhd; Kuala Lumpur; On-site; MYR 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Job summary

Big Pharmacy Healthcare Sdn Bhd in Kuala Lumpur is hiring a Pharmacy Assistant/Sales Assistant at Solaris Mont Kiara. You will assist customers with product information, help them locate items, and provide guidance on selection.

You will ensure shelves are well displayed, manage stock using FEFO/FIFO, and handle price tagging and promotions. Training is provided, and the role offers opportunities for career growth within Malaysia’s expanding BIG Pharmacy chain.

Responsibilities

• Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.
• Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.
• Receive incoming goods, store deliveries appropriately, and assist in stock control and management.
• Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.
• Attach price tags to products, stay updated on special promotions, and create appealing displays.
• Process cash and card payments accurately and balance the cash register with receipts.

Job description

Big Pharmacy Healthcare Sdn Bhd in Kuala Lumpur is hiring a Pharmacy Assistant/Sales Assistant at Solaris Mont Kiara. You will assist customers with product information, help them locate items, and provide guidance on selection.

You will ensure shelves are well displayed, manage stock using FEFO/FIFO, and handle price tagging and promotions. Training is provided, and the role offers opportunities for career growth within Malaysia’s expanding BIG Pharmacy chain.