Pharmacy Assistant

RESPONSIBILITIES:

1. Consistently deliver customer service in accordance with our customer service standards.
2. Respond to face-to-face and telephone enquiries of a routine nature from members of the public, patients, their representatives, and a wide range of staff groups.
3. Help in maintaining reasonable dispensary stock levels.
4. Order items for use within and outside the department.
5. Receive, load, and unload incoming goods from manufacturers, wholesalers, and other sources.
6. Sell over-the-counter medicines.
7. Answer queries on the availability and supply of medicines.

REQUIREMENTS:

1. Candidate must possess at least SPM/Diploma/Advanced/Higher/Graduate Diploma in Medical Science, Medicine, Nursing, Pharmacy/Pharmacology, Physical Therapy/Physiotherapy, Radiography, or equivalent.
2. Fresh graduates are encouraged to apply as training will be provided; any experience in pharmacy is an advantage.
3. Required language(s): English, Bahasa Malaysia, Chinese. Proficiency in local dialects is an advantage.
4. Able to perform shift duties.
5. Ability to work as part of a team.
6. Friendly, approachable, and proactive in customer interactions.
7. Willing to learn new skills and face new challenges.
8. Sufficient knowledge of healthcare products and modern selling techniques.
9. Positive attitude and good work ethic.
10. Confident communication skills.
11. Focus on object handling and customer service excellence.

ADDITIONAL INFORMATION:

Minimum qualification: SPM/O Level/SKM Level 1, 2, or 3 or equivalent.