Pharmacist

Private Advertiser; Kelantan; On-site; MYR 50,000 - 60,000; Full time

Job summary

A pharmacy service provider in Kelantan, Malaysia, seeks a manager to oversee daily operations, ensure compliance with regulatory standards, and deliver excellent customer service. Responsibilities include managing pharmacy inventory, supervising staff, and implementing quality initiatives. Candidates should have experience in pharmacy practice and strong customer service skills.

Qualifications

• Experience in pharmacy practice and compliance with regulatory requirements.
• Strong customer service skills and the ability to manage complaints effectively.
• Ability to oversee and supervise pharmacy staff.

Responsibilities

• Manage daily operations of assigned pharmacy service and ensure quality.
• Ensure compliance with regulatory requirements and customer service standards.
• Supervise pharmacy staff and manage inventory effectively.

Job description

Responsible for the day-to-day running of the assigned Pharmacy service, ensuring smooth operation and delivery of quality service in compliance with applicable policies, guidelines, and accreditation standards.

Ensure all regulatory requirements pertaining to pharmacy practice are complied with, including record keeping and supply of narcotics.

Ensure delivery of excellent customer service for the assigned Pharmacy service, including managing customer complaints in a timely and effective manner until all issues related to complaints are resolved.

Manage pharmacy inventory in compliance with inventory and security controls, ensuring adequate medication supply and minimizing wastage.

Oversee supervision of pharmacy staff and review staff rosters as needed to maximize productivity and maintain smooth operation.

Provide guidance, monitor, and evaluate the work performance of pharmacy staff under supervision.

Assist the Chief Retail Officer in formulating, implementing, and reviewing quality initiatives and compliance with work standards to ensure medication safety and improve work efficiency.

Align activity planning for the pharmacy service with clinical, quality, and business objectives of the department and hospital.