Miri, Sarawak (occasional travel offshore and outstation)
Job Summary
The Pest Control Technician is responsible for performing inspection, identification, and treatment of pest infestations in accordance with industry standards, regulatory requirements, and company procedures. The role requires a high level of technical skill in applying pest control methods, excellent attention to detail, and strong customer service focus. The technician will work closely with the operations team to ensure timely, effective, and safe pest management services, while maintaining proper documentation and adhering to safety protocols. The position also supports problem-solving, continuous improvement initiatives, and ad-hoc tasks assigned by direct superior or management.
Job Description
Inspection & Assessment
- Conduct site inspections at customers’ premises to identify pest problems and determine appropriate treatment methods.
- Diagnose pest issues accurately and design treatment plans to develop the most effective pest control treatment strategies.
- Contribute to job costing to ensure treatments remain profitable while meeting service quality standards.
Equipment Preparation & Maintenance
- Prepare necessary equipment, tools, and materials prior to each job.
- Perform routine checks, cleaning, and maintenance of pest control and fumigation equipment to ensure they remain in good working condition.
- Report any equipment malfunctions or safety issues promptly.
Treatment Application
- Apply suitable pesticides, fumigants and treatments in compliance with product label instructions and safety procedures.
- Utilize cost-effective pest control or fumigation methods to ensure high treatment efficiency while maximizing company profitability.
Service Coordination
- Collaborate with operations executives and team members to meet work schedules and client expectations.
- Respond to on-site client requests and provide solutions for pest-related issues.
- Report clients’ requests, comments, and complaints to superiors promptly.
Documentation & Compliance
- Maintain accurate records of inspections, equipment usage, and chemicals applied for each job.
- Prepare pre- and post-treatment reports for each service.
- Ensure all services comply with regulatory requirements and customer specifications.
- Keep up to date with pest control practices, new treatment technologies, and industry standards.
Authorities
- Recommend the most suitable pest control treatment plan to superiors for approval.
- Propose job costing estimates for consideration by operations management.
- Suggest cost-saving and efficiency-improvement measures related to pest management.
- Stop treatment if unsafe conditions are identified and report such incidents immediately.
Requirements and Qualifications
- Minimum SPM or equivalent, technical certification in pest control is an advantage.
- At least 1 years’ experience in pest control or fumigation field.
- Proficiency in writing and speaking in Bahasa Malaysia and English.
- Knowledge of pest biology, treatment methods, safe chemical handling, and equipment operation.
- Holding APAL / PAL license.
- Able to work independently with minimal supervision, responsible and self-motivated.
- Detailed oriented and excellent analytical skills in identifying pest and determining treatment application.
- Required to travel offshore or outside of region to perform ad-hoc jobs.
- Good customer service skills with a client-focused approach.
- Strong communication skills for reporting and liaising with stakeholders.
- Physical stamina and ability to work in various environmental conditions.