Personal Financial Consultant (Nationwide)

AFFIN Group; Muar; On-site; MYR 30,000 - 42,000; Full time

Job summary

A leading financial institution invites you to join as a Banking Sales Executive. This pivotal role focuses on achieving financing targets, maintaining customer relationships, and supporting branch operations. Ideal candidates will possess a degree and relevant sales experience, alongside strong communication skills.

Qualifications

• At least 2 years’ experience in sales and marketing for banking products.
• Possession of relevant product licenses is an advantage.
• Ability to work independently and in a team.

Responsibilities

• Achieve assigned financing and business referral targets.
• Process and submit new loan applications.
• Provide exceptional customer service.

Skills

Sales and marketing acumen

Communication

Interpersonal skills

Proactive attitude

Education

Bachelor’s Degree or Diploma in relevant discipline

Job description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Accountabilities

Job Description

• Achieve PFC ASB Financing, Smart Money, Education Financing, Personal Financing, ASNB Variables, Bancassurance & Banca Takaful, Credit Card targets as assigned.
• Achieve branch business referral target as assigned.
• Execute sales plan and strategies to achieve the targets assigned.
• Scrutinize customers and applications to prevent fraud and losses.
• Processing and submission of new loan applications to Consumer Credit Department (CCD).
• Follow up with CCD for approval, acceptance and disbursement process.
• Coordinate with Consumer Operation Department (COD) for after-sales services and credit-related matters.
• Identify potential customers to cross-sell the Bank’s products and services.
• Ensure compliance with statutory and regulatory requirements such as FSA, iFSA, PDPA, AMLA, PCT, FEA, FATCA, CRS, etc.
• Provide exceptional customer service.
• Manage customer inquiries and complaints.
• Provide training/briefings on products in the Branch Manager’s (BM) absence.
• Lead branch promotional activities and campaigns for Loan, Wealth, Bancassurance, and Takaful during BM’s absence.
• Manage and undertake ad-hoc assignments as assigned by Management from time to time.
• Participate in social commitment activities (CSR).
• Ensure the highest standards of branch housekeeping and workstation cleanliness.

Requirements

• Bachelor’s Degree or Diploma in any relevant discipline.
• Minimum 2 years’ experience in sales and marketing for banking products.
• Possession of relevant product licenses is an advantage.
• Strong sales and marketing acumen.
• Good communication and interpersonal skills.
• Able to work independently and in a team with minimal supervision.
• Proactive with a can-do attitude.