Personal Financial Consultant - Melaka

OCBC; Malacca City; On-site; MYR 150,000 - 200,000; Full time

Job summary

OCBC is seeking a customer-focused individual for a role in Consumer Financial Services. You will provide comprehensive banking solutions while developing your skills in financial advisory and customer relationship management. Fresh graduates are welcome to apply, enjoying an award-winning work environment.

Qualifications

• Bachelor’s degree in any field from an accredited university.
• Interest in financial planning and investment.
• Minimum 1 year experience in sales or service.

Responsibilities

• Provide ‘one-stop’ banking solutions to customers.
• Manage and build long-term customer relationships.
• Conduct sales visits to potential customers.

Skills

Interpersonal skills

Communication skills

Customer service

Sales

Education

Bachelor’s degree

Job description

CONSUMER FINANCIAL SERVICES (CFS)

The Group Consumer Financial Services (GCFS) is all about helping consumers get what they want from life. It’s a broad ambition. So, the team offer an equally wide range of services. From branch to premier banking and everything in-between. That’s a lot to get your teeth into and many career paths to follow. And you’ll be doing it all while learning from the best in an award-winning environment.

Job Responsibilities:

• To provide “one-stop” banking solutions to our customers.
• To provide financial advisory, promote and cross-sell a comprehensive range of financial products and services.
• To proactively manage and build long term customer relationship.
• To provide good after-sales and conduct sales visits to potential customers within the vicinity.
• Ensure adherence to the relevant policies, regulatory risk and compliance matters.

Job Requirements:

• Bachelor’s degree, in any field, from an accredited university / colleges.
• Possess interest in financial planning, investment and in sales.
• Preferably with minimum 1 year experience in sales or service experience.
• Possess good interpersonal and communication skills; able to deliver high quality customer service.
• Possess a valid driving license & own transport.
• License and relevant certifications (PCE, CEILI, CUTE etc) is an added advantage.
• Fresh graduates are encouraged to apply.