Personal Banker (Sarawak Region)

HLB Group; Malaysia; On-site; MYR 33,000 - 58,000; Full time

Job summary

Hong Leong Bank is hiring a Personal Banker for the Sarawak Region. The role focuses on acquiring new customers, cross-selling banking products, and delivering excellent service while maintaining compliance with regulatory requirements.

The successful candidate will build strong customer relationships, assess credit applications diligently, and contribute to a high-performing sales culture in a dynamic banking environment.

Qualifications

• Diploma in any field (preferred).
• Experience in Banking, Insurance or Sales preferred.
• Fresh graduates are welcome to apply.

Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches and any other sales activities to achieve sales targets.
• Cross-sell banking products to customers.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and relationship with customers to establish loyalty and repeated sales.
• Provide excellent customer service and uphold professionalism to reflect Bank’s image.
• Ensure compliance with FSA, KYC, AMLA and all internal policies & procedures.
• Participate in teamwork with colleagues.

Skills

Sales skills

Cross selling

Customer service

Compliance awareness

Education

Diploma

Job description

Personal Banker (Sarawak Region) page is loaded## Personal Banker (Sarawak Region)locations: Sarawaktime type: Full timeposted on: Posted Todayjob requisition id: JR0000022649**If you are looking to excel and make a difference, take a closer look at us…****Job Responsibilities:*** Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches and any other sales activities to achieve sales targets.* To actively cross selling Banking/Financial products.* Assess/evaluate and propose credit applications diligently.* Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.* Provide excellent customer service and uphold professionalism to reflect Bank’s image* Seek continuous improvement in the following areas to enhance job skills and competencies :-* Product knowledge / Selling skills / Market intelligence / Competitor’s check* Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance* Participate in strong teamwork and working relationship with colleagues at all times* Malaysian Citizen* Candidate must possess at least a Diploma in any field.* Preferred skill(s): PCE (General), PCE (Life), PCE (Unit Linked), CEILLI* Candidates with experience in Banking, Insurance or Sales related fields are preferred.* Fresh Graduates are welcome to apply* Diploma, Higher Diploma or Bachelor’s degree holder in Banking, Finance, Business Studies or related field is preferred* Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.* Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.*About Hong Leong Bank**We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.**We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.**Realise your full potential at Hong Leong Bank by applying now.*Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.