Personal Banker Bancassurance (Northern)

RHB Banking Group; Penang; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join RHB Banking Group as a Bancassurance Sales Executive to promote life-insurance products under the partnership with Tokio Marine. You will be responsible for engaging with customers, understanding their financial needs, and achieving the sales targets. This role offers a dynamic environment where you can enhance your sales skills and contribute to branch revenue.

Qualifications

• Strong sales aptitude with proven track record.
• Ability to understand and articulate financial products.
• Excellent communication and interpersonal skills.

Responsibilities

• Promote a range of life-insurance products and achieve sales targets.
• Maintain regular customer contact for relationship development.
• Plan and execute sales strategies for customer acquisition and retention.

Skills

Sales Skills

Customer Relationship Management

Communication

Education

Bachelor's Degree in Business or related field

Job description

PRIMARY OBJECTIVE

• To promote various type of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine
• To professionally sell a wide range of banca products to existing and prospective customers
• To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
• To maintain regular contacts with customers to develop relationship for higher share of customers’ wallet
• Participate in branch/region/Bank sales activities and campaigns to achieve deliverables
• Prepare and pro-actively execute sales

KEY RESPONSIBILITY

Sales Planning & Activities

• Promote, introduce and market a range of Tokio Marine’s life-insurance products to Bank’s customer (including Whole Life Plan, Endowment Plan, Medical Plan and Investment Linked Plan)
• To perform needs based selling by understanding customer’s financial goal, protection need, saving, education, medical and retirement saving
• Brief and ensure customers understand the insurance plan features, charges and prepare quotations and explanation of product disclosure
• Assist customers in handling premium payment, policy enquiry, policy servicing and claims related matters
• Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
• Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention
• Plan and identify cross selling/up selling to increase customers’ PHR and revenue
• Set appointments, sales visitations, prospecting and engagement with customers

Sales Management

• Maintain regular contact with existing customers to foster closer relationship and for referrals
• Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns
• Comply with CPD hours and to ensure completion rate of CFF forms
• Compliance to Bank’s policy, procedures and observe sales code of ethics

Available Locations:

• Penang
• Kedah
• Kangar