Personal Banker - Bancassurance

RHB Bank Berhad; Nilai; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Competitive salary with incentives

Medical & life insurance

Learning & development programs

Flexible work arrangements

Positive workplace culture

Job summary

RHB Bank Berhad invites you to join as a Personal Banker (Bancassurance) at Bandar Baru Nilai, Negeri Sembilan. You will deliver personalised financial guidance, tailor solutions, and drive bancassurance sales while strengthening customer relationships and contributing to regional growth.

The role requires a Diploma or Degree in Finance, Banking, or related field and at least two years in a customer-facing banking or financial services role.

Qualifications

• Diploma or Degree in Finance, Banking, Business, or related field.
• Minimum 2 years of experience in a customer-facing role within banking or financial services.
• Strong sales, negotiation, and influencing skills.
• Excellent communication and interpersonal abilities.
• Self-motivated, resilient, and able to work independently and in a team.
• Proficient in Bahasa Malaysia and English.
• Passionate about delivering outstanding customer service.

Responsibilities

• Provide personalised financial advice and tailored solutions to customers.
• Identify customer needs proactively and cross-sell bancassurance products.
• Achieve individual and team sales targets.
• Build and maintain strong, long-term customer relationships.
• Ensure a seamless and positive customer journey.
• Stay updated on industry trends, regulations, and product knowledge.
• Collaborate with internal departments to deliver integrated financial solutions.
• Contribute to the overall growth and performance of RHB Banking Group in the region.

Skills

Sales skills

Negotiation

Communication

Interpersonal skills

Teamwork

Bilingual (BM/English)

Customer service

Education

Finance/Banking degree

Job description

About the Role

As a Personal Banker (Bancassurance), you will play a key role in delivering exceptional customer experiences while driving sales of bancassurance products. This role offers an excellent opportunity to grow your career within the banking and financial services industry while contributing to the expansion of RHB Banking Group's presence in Bandar Baru Nilai, N9

Key Responsibilities

• Provide personalised financial advice and tailored solutions to customers
• Identify customer needs proactively and cross-sell suitable bancassurance products
• Achieve individual and team sales targets
• Build and maintain strong, long-term customer relationships
• Ensure a seamless and positive customer journey
• Stay updated on industry trends, regulations, and product knowledge
• Collaborate with internal departments to deliver integrated financial solutions
• Contribute to the overall growth and performance of RHB Banking Group in the region

Requirements

Diploma or Degree in Finance, Banking, Business, or related field

Minimum 2 years of experience in a customer-facing role within banking or financial services

Strong sales, negotiation, and influencing skills

Excellent communication and interpersonal abilities

Self-motivated, resilient, and able to work independently and in a team

Proficient in Bahasa Malaysia and English

Passionate about delivering outstanding customer service

What We Offer

• Competitive salary with performance-based incentives
• Comprehensive medical and life insurance coverage
• Continuous learning and development programs
• Flexible work arrangements to support work-life balance
• Engaging and positive workplace culture
• A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.