Person In-Charge

Street & Co; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A restaurant chain in Sepang, Malaysia, is seeking a skilled outlet manager to oversee daily operations, drive sales, and manage staff. The ideal candidate will have experience in quick-service restaurants and possess strong leadership skills. This role offers development opportunities, competitive benefits including EPF, and a focus on high-quality service and staff performance.

Benefits

EPF, SOCSO, EIS

Medical Card & Hospitalisation Insurance

Transport Allowance

Phone Allowance

Meal Claim & Birthday Claim

1% Ebitda Incentive

Career growth opportunity

Qualifications

• At least 2-3 years of working experience managing QSR, Counter Service, or café operations.
• Strong leadership in managing daily outlet operations and staffing.
• Ability to monitor staff attendance, leave, and performance.

Responsibilities

• Drive sales performance and monitor revenue targets.
• Provide excellent food quality and service.
• Manage overall outlet operations within budgeted guidelines.
• Lead and nurture the team for enhanced motivation.

Skills

Leadership

Customer Service

Cash Handling

Team Management

Inventory Control

Communication in Bahasa Malaysia

Communication in English

Education

SPM, Diploma, or Degree in any field

Job description

Job Responsibilities

• Responsible for driving sales performance, monitoring revenue targets, and implementing initiatives to optimize restaurant profitability.
• Provide excellent food quality and service to maximize outlet profitability.
• Responsible for accurate handling of cash and online payments, daily sales reconciliation, and ensuring compliance with company transaction procedures
• Monitor staffâs attendance, leave, attitude and performance.
• Involve in interviewing, hiring, training, scheduling and managing staff.
• Manage overall outlet and day-to-day operations within budgeted guidelines and to the highest standards.
• Identify customersâ needs and respond proactively to all of their concerns.
• Purchase goods and continuously make necessary improvements.
• Comply with all health and safety regulations.
• Report to management regarding sales results and productivity.
• Lead the team by attracting, recruiting, training and appraising talented personnel.
• Establish targets, KPIâs, schedules, policies and procedures
• Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.

Job Requirements

• Malaysian or Permanent Resident (PR).
• Possess min SPM, Diploma, Degree in any field.
• Have at least 2-3 years of working experience managing QSR, Counter Service or cafe.
• Demonstrates strong leadership in managing daily outlet operations, including team supervision, staff scheduling, inventory control, and ensuring adherence to company SOPs and service standards.
• Required language(s): Bahasa Malaysia and English.

Job Benefits

• EPF, SOCSO, EIS
• Medical Card & Hospitalisation Insurance
• Transport Allowance
• Phone Allowance
• Meal Claim & Birthday Claim
• 1% Ebitda Incentive
• Career growth opportunity