People Operations Manager

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Forest Interactive develops scalable mobile platforms to connect mobile operators, content providers, and game publishers with their subscribers. With over 17 years of industry experience, Forest Interactive has expanded to include a diverse workforce of 20+ nationalities.

Delivering content subscription services, digital voucher and e-commerce platforms, and mobile apps for all ages, Forest Interactive operates in more than 30 countries, servicing 90+ mobile operators and 100+ content partners with the capacity to reach over one billion subscribers worldwide.

As an organization which respects diversity and self-development, we are always on the lookout for young talents we could groom and develop further on becoming successful leaders with the right values.

What we will be offering:

1. A dynamic young team where information sharing is practiced, transparency is upheld, and ideas are welcomed.
2. A supportive environment as well as the ability to upskill yourself with soft skill and hard skill from tech industry.
3. Team outings with as well as development retreats to stay up to date with the latest offerings and tech knowledge.
4. Hybrid Work Arrangement and flexible working hours.
5. Upskilling, training, and self-development programs.
6. Office Meal Allowance, health, and medical coverage together with birthdays and considerable annual leaves.

Job Summary

We are looking for an experienced and strategic People Operations Manager to lead and support key people functions across the organization. This role will be critical in fostering a strong company culture, improving employee experience, and ensuring operational excellence in all aspects of HR. The ideal candidate is a people-first leader who is organized, proactive, and passionate about employee engagement and development.

Key Responsibilities

1. Oversee day-to-day HR operations including onboarding, offboarding, employee records, benefits administration, office operations, facilities upkeep, and vendor coordination.
2. Develop and implement HR policies and procedures in compliance with labor laws and aligned with company culture.
3. Drive initiatives to enhance employee experience, engagement, and retention.
4. Plan and execute engaging activities that promote team bonding, employee well-being, and a positive work environment.
5. Support performance management cycles, including goal setting, feedback, reviews, and promotions.
6. Partner with leadership and managers to resolve employee relations issues and build high-performing teams.
7. Lead compensation and benefits reviews, benchmarking, and payroll coordination (in partnership with Finance).
8. Own people data analytics and reporting to inform leadership decisions and identify trends or gaps.
9. Ensure consistent and clear internal communications across all HR-related updates and programs.
10. Champion diversity, equity, and inclusion efforts in hiring and throughout the employee lifecycle.
11. Manage or support organizational changes and internal restructuring with empathy and discretion.

Requirements

1. Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field.
2. 6+ years of progressive experience in HR or People Operations, with at least 3 years in a managerial or lead role.
3. Solid understanding of HR practices, labor law compliance, and employee lifecycle management.
4. Strong interpersonal and communication skills.
5. High emotional intelligence with a people-centric mindset.
6. Ability to handle sensitive and confidential information with discretion.
7. Excellent organizational skills and attention to detail.
8. Adaptable, proactive, and thrives in a fast-paced, dynamic environment.

How do your skills match this job?

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a People Operations Manager?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?